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IT Supervisor

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IT Supervisor

Salary

$5,462.00 - $9,833.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

419-215023-JAS

Department

DPS-Office of State Police

Opening Date

11/20/2025

Closing Date

11/25/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

At Louisiana State Police, our mission is to deliver exceptional communications and IT services that keep our state connected, secure, and ready for the future. We are proud to serve the people of Louisiana by providing reliable telecommunications and data solutions, supporting both critical and routine communication needs with innovation, expertise, and a commitment to excellence.

We’re looking for an IT Supervisor to bring professionalism and energy to our Mobile Communications Services team. Our dedicated group is focused on the creation, design, and development of faster, more efficient telecommunications and data systems. The IT Supervisor will oversee operations, guide technical teams, and drive innovation to ensure seamless communication support for our agency and its partners.

If you’re a strategic leader with a passion for technology and a drive to deliver exceptional service, this is your opportunity to make a meaningful impact.

Minimum Qualifications

Six years of experience in information technology; OR

Six years of full-time work experience in any field plus four years of experience in information technology; OR

An associate's degree in information technology plus four years of experience in information technology; OR

A bachelor’s degree plus four years of experience in information technology; OR

A bachelor’s degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus three years of experience in information technology; OR

A master’s degree plus three years of experience in information technology.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE:

A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=175590) .

Job Duties and Other Information

Supervises a staff of information technology personnel that may be focused to a specific area of information technology or perform a variety of technical support activities. Areas may include, for example, applications development, technical business analysis, end user support, networking support, technical infrastructure support, information security, etc.

- Determines priorities for the work unit, assigns work, monitors progress of assigned projects, and evaluates subordinate performance.

- Ensures all information technology requests are completed accurately and timely for assigned subordinates.

-Assesses training needs for assigned subordinates and implements training activities to enhance technical competencies. Supervises relationships with information technology vendors and contractors; evaluates work products and deliverables.

- Maintains technologies for assigned area. Approves and monitors work plans and schedules to ensure continuity of operations.

- May cross train other IT professionals by providing guidance and knowledge transfer in area of expertise.

- May present to agency personnel and other outside entities as needed to educate on appropriate technology use, new technologies, etc.

- Reports on progress of work unit activities to management. May perform special assignments as directed by management.

The incumbent for this position provides technical advisement and oversight while directing and supporting lower-level technicians and coordinating with industry partners on system enhancements, upgrades, and infrastructure expansions. In addition to supervisory responsibilities, the incumbent ensures the daily operations critical to mission success are complete and on task.

The incumbent ensures staff are properly trained and equipped to provide user support for troubleshooting and repair of electronic and electrical systems, mobile data computers, and PC hardware/software. Additionally, this position serves as the primary liaison with vendors to safeguard system integrity and dependability while upholding the mission of statewide interoperability.

Position-Specific Details:

Appointment Type: Probational, Promotional, Detail to Special Duty, or Job Appointment

Career Progression: This position does not participate in a Career Progression Group.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

How To Apply:

No Civil Service test scoreis required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply”link (http://Laworks.net) and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumeswill notbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

Hiring Manager/Joel A Sunsin

Department of Public Safety/Human Resources Analyst A

[email protected]

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

To ensure compliance with DPS-PSS Policy 01-02.01 Nepotism, no individual may be hired, promoted, demoted or transferred within DPS, if the individual is related to another employee who is, or would be, within their line of supervision. Relative is defined as: child, step-child, sibling, spouse, parent, step-parent, aunt, uncle, niece, nephew, grandchild, grandparent, and any "in law" relationship. Are you related to anyone employed with the Department of Public Safety, Public Safety Services?

+ Yes

+ No

02

If you answered "yes" to the above question, please list the name of your relative and relationship. If you answered "no" to the above question, enter N/A.

03

If you have completed twenty-four semester hours in information technology, computer science, engineering, mathematics, or business analytics provide the qualifying courses include the course number, course title, credit hours, and college/university. (Ex. BIOL 1001 – General Biology – 3 hrs – LSU) If you have not you can enter N/A.

04

Did you list ALL of your job experience and education on your application? If not, please add before submitting.

+ Yes

+ No

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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