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Job Overview

Here at Fairview, we are now seeking an Imaging Systems Assistant to join our team at Ridges Hospital in Burnsville, MN! This is a .3 FTE (24 hours per 2 weeks) position that will work every other weekend, Saturday and Sunday from 7AM - 7PM.

The Imaging Systems Assistant provides a positive, professional, knowledgeable and welcoming presence for all aspects of the department. This position provides expert support functions for all aspects of the department including: clerical services, managing patient records, customer interactions, maintaining professional and well equipped facility, scheduling and check in processes, direct customer support via phone, electronic communication, and in person. The imaging assistant understands and incorporates established HIPAA and ROI policies and procedures in all aspects of their accountabilities.

Responsibilities

+ Represents the department in a positive and professional manner

+ Performs customer intake duties

+ Answers inquiries according to department standards and takes concise and accurate phone messages

+ Refers callers and visitors to appropriate individuals

+ Schedule and checks in patients

+ Protects confidentiality of highly protected health information while working in a highly visible environment

+ Orders and maintains office supplies

+ Maintains lobby appearance, customer equipment, and amenities

+ Transports patients

+ Scan orders, reports and other information

+ Prepares daily paperwork

+ Review schedule and resolve conflicts and/or schedule changes

+ Maintain up to date knowledge and proficiency with all information technology and radiology technologies

+ Burn CDs and maintains data on RIS

+ Files and retrieves film jackets and digitize analog films

+ Organize, maintain and updates the file system

+ Verify patient identification on cd/ films released

+ Requests previous studies for comparison

+ Uploads appropriate outside images to PACS

+ Demonstrates proper technique in operating and maintaining all necessary equipment; Information Systems, phone systems, CD Burner, and office equipment.

Required Qualifications

+ 1 year experience in a customer service field.

+ Relevant experience with computer, office equipment, medical terminology, customer service and communication.

Preferred Qualifications

+ Radiology experience

+ 3 years experience as a receptionist or scheduler in a health care related field.

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status