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Description

**SAIC** is currently seeking a dedicated and meticulous **Office 365 System Administrator** to join our team in Washington D.C. The ideal candidate will be responsible for the management and maintenance of our Office 365 applications, with a focus on setting up and maintaining user accounts, ensuring system enhancements, and supporting Microsoft Exchange in a highly secure, classified environment.

Key Responsibilities:

+ Provision new user accounts and profiles and manage Office 365 licenses.

+ Manage and support user accounts and groups, including password resets, user access issues, and mailbox management.

+ Regularly review and implement system updates, patches, and enhancements to ensure the optimal performance of the Office 365 environment.

+ Oversee and maintain the integrity and security of data stored in OneDrive, including sharing permissions and access controls.

+ Provide end-to-end support for Microsoft Exchange,ensuring smooth and secure email communications within the classified environment.

+ Deliver excellent customer service by communicating effectively with end-users, understanding their needs, and ensuring positive user experience.

+ Administer collaboration tools such as Microsoft Teams and SharePoint, including setup, maintenance, and troubleshooting.

+ Implement and monitor security measures for the protection of systems, networks, and information within the Office 365 suite.

+ Maintain accurate documentation for system configurations, processes, and procedures relevant to Office 365 management.

+ Provide training and support to end-users on Office 365 capabilities and best practices.

+ Serve as the primary contact for Office 365-related technical issues, providing timely and effective resolution.

+ Ensure all Office 365 activities comply with legal and company policies and procedures, maintaining operational security posture.

Qualifications

Key Responsibilities:

+ Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.

+ Minimum of 4 years of hands on experience,

+ US Citizenship required for role.

+ Must be able to obtain an OCC Public Trust clearance.

+ Strong understanding of Microsoft Office 365 services and integration in a secure, classified environment.

+ Experience in user account management and Microsoft Exchange mail services.

+ Ability to troubleshoot and resolve technical problems promptly.

+ Knowledge of IT security best practices and familiarity with compliance regulations relevant to a classified environment.

+ In-Depth knowledge and hands-on experience with major cloud platforms.

+ Comprehensive knowledge of cloud security best practices and ability to implement security measures within cloud networks.

+ Strong understanding of networking protocols and technologies, including TCP/IP, DNS, DHCP, VPN, BGP.

+ Strong understanding of Virtual Private Clouds (VPCs) and subnets to meet the organization’s performance and security requirements.

+ Experience with software-defined networking (SDN) and virtual networking concepts.

+ Experience with identity and access management (IAM) in cloud environments.

+ Experience with installation of various network devices and services (e.g., routers, firewalls, load balancers, VPN, QoS)

+ Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations for any third-party network devices in cloud platforms.

+ Work with the existing network administrators and engineers to manage, deploy, and troubleshoot firewalls, routers, VPN concentrators, and Network Access Control in cloud platforms.

+ Monitor performance and ensure system availability and reliability.

+ Monitor system resource utilization, trending, and capacity planning.

+ Provide Level-2/3 support and troubleshooting to resolve issues.

Desired Qualifications:

+ Microsoft Office 365 certifications are highly desirable.

+ Experience working within classified government or military environments.

+ Familiarity with hybrid Exchange environments.

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

REQNUMBER: 2511622

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability