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Rockford, IL, USA | Base + Commission | 74,000-75,000 per year | Full Time

Our mission statement begins with you:

Enthusiastic Employees...Flawless Performance...Delighted Customers!

6+ Weeks of Paid Days Off in Year 1

Yes, you read that correctly. We just believe in a work-life balance. With 15 days of paid time off (PTO) and 16 paid holidays, you will have a total of 31 days off (6+ weeks) in your first full year with us.

But wait, there's more...

We add an extra 5 days of PTO in your second year for a total of 36 days off (7+ weeks). Almost two months of paid days off.

A little about Craft-Bilt:

We believe life is better outside. Fresh air and natural light aren't just enjoyable, they're essential for our mental and physical well-being. Who really wants to be stuck inside under fluorescent lights, breathing recycled air, when we could be outside making real connections with friends and neighbors?

We are a mid-sized, family-owned manufacturing company that brings America outside. At Craft-Bilt Manufacturing Company, we design and build high-quality, affordable home improvements that help homeowners make the most of their outdoor spaces.

Our products include retractable awnings, sunrooms, decking, and railings.

Important Requirement: This is a road warrior position. You must be comfortable traveling extensively and staying overnight Monday through Thursday each week to visit client sites and support customer needs in the field.

Salary: $75,000 annually plus commission. You will receive 2.5% commission on all sales growth above your annual baseline.

What You'll Do:

+ Serve as the lead point of contact for all customer account management matters

+ Build and maintain strong, long-lasting client relationships

+ Develop trusted relationships with key accounts, customer stakeholders, and executive sponsors

+ Ensure the timely and successful delivery of our solutions according to customer needs and objectives

+ Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

+ Forecast and track key account metrics (e.g., sales results and client retention)

+ Identify opportunities to grow accounts through upselling and cross-selling

+ Resolve client issues and complaints quickly and effectively

What We're Looking For:

+ Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role

+ Demonstrated ability to communicate, present, and influence effectively at all levels of an organization

+ Confidence in juggling priorities and switching gears quickly

+ Excellent listening, negotiation, and presentation skills

+ Strong verbal and written communication skills

+ Comfortable taking initiative and wearing multiple hats

+ Willingness and ability to travel overnight Monday through Thursday every week

Perks & Benefits:

+ Fully Paid Medical & Dental Insurance - Coverage for you and your eligible dependents

+ Financial Security - Company-paid short- and long-term disability, life insurance, and a 401(k) retirement plan

+ Growth & Stability - A full-time, year-round position in a company that values its employees and their expertise

At Craft-Bilt, we believe our employees are our greatest asset. We provide a fantastic workplace, excellent benefits, and a role where you can truly make an impact.

Ready to join a team where your customer relationship skills and road warrior mindset shine? Apply today!