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Chief Information Officer - ITSD

Posting Begin Date: 2025/11/21

Posting End Date: 2025/12/07

Category: Administration

Work Type: Full Time

Minimum Salary: 68.00

Maximum Salary: 72.00

Pay Rate Type: Hourly

Description

DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS

Applications will be accepted through 4:59 PM MST on the posting end date .

The Idaho Department of Health and Welfare is seeking aChief Information Officer for our downtownBoiselocation to provide leadership to the State of Idaho's largest Health and Human Service agency. This position will manage the Division of Information Technology Services (ITSD) and provide enterprise level strategic planning and support to business divisions such as Public Health, Self Reliance (Welfare) Programs, Child Support, Behavioral Health, Medicaid, and support units. We are searching for an executive with experience in setting objectives and strategies for technology in Human Service programs to streamline work for internal staff and design and select technology solutions that will improve the customer experience. Strong candidates will demonstrate an ability to oversee the agency's information technology strategies and computer systems to ensure they support the Department's strategic objectives, implement relevant and current technologies, develop systems that will improve customer satisfaction, and manage the information technology department. Currently, this position oversees four primary work units, including network security, computer systems, application development, and Information Technology operations. This position will collaborate with agency divisions, including senior and executive leadership to understand strategic goals of the Department and develop, support, or acquire systems and solutions that will meet the needs of front line programs and customers served by the Department of Health and Welfare. Starting in June 2026, DHW will transition to the State of Idaho consolidated IT model by transferring responsibility of network security, IT operations, and some infrastructure to the Idaho Technology Services division. Important systems and responsibilities of DHW’s internal IT division will remain behind, including support of department centric systems, application development, and project management. Qualified candidates must possess excellent strategic planning and communication skills and have the ability to build and maintain relationships with internal and external customers. This position requires residency in Idaho. If relocating to Idaho, the Department of Health & Welfare does not reimburse the cost of relocating. The department does not sponsor anyone with a work visa.

This position is a non-classified position and exempt from classified state service and the rules of the Division of Human Resources and the Idaho Personnel Commission.

This position may be eligible for limited telework after necessary training. Approval to telecommute is not guaranteed and subject to termination at any time.

BENEFITS:

The State of Idaho offers a robust total compensation and benefits package, including but not limited to:

+ We have one of the Nation's best state retirement systems (https://www.persi.idaho.gov/members-1/) (PERSI) that offers a lifetime benefit at retirement.

+ 11 paid holidays

+ Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)

+ Paid parental leave (https://dhr.idaho.gov/information-for-state-employees/)

+ Medical, vision, and dental insurance benefits that become effective first of the month following your hire date. All contributions can be pre-tax (full-time/30+ hours per week)

+ 2 voluntary supplemental retirement plans including both pre-tax and Roth options

+ Deferred compensation plan

+ Life insurance for self, spouse, and children

+ Short and long-term disability insurance

+ Flexible Spending Accounts (FSA)

+ Wide variety of training opportunities

+ Some positions offer flexible hours and/or telecommuting

+ Additional perks and discounts (https://www.regence.com/producer/tools-for-members/advantages-discounts) available through medical provider

+ Public Service Loan Forgiveness (PSLF) Eligibility (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service)

+ Employee assistance program

Additional information related to benefits and/or State programs can be found here: https://dhr.idaho.gov/StateEmployees/Benefits.html.*

EXAMPLE OF DUTIES:

+ Provide effective leadership to ITSD staff.

+ Communicate with ITSD staff, agency divisions and executive management on ITSD initiatives, projects and how they integrate into the agency goals and strategic plan.

+ Develop goals and strategies to ensure ITSD systems and network operate at optimal performance.

+ Monitor changes in information technology to discover ways ITSD can advance and operate more effectively.

+ Ensure ITSD operations are streamlined by implementing relevant technologies to maintain customer needs.

+ Plan and direct the implementation of new IT systems.

MINIMUM QUALIFICATIONS:

You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.

+ Experience of ten or more years in information technology (with at least five occurring in the last five years).

+ Experience, of at least five years, in a senior management or executive role in the information technology field.

+ Good knowledge (obtained within the last five years) of modern databases, data management and information system technologies.

+ Bachelor's degree, or higher, in computer science or related field.

Learn About a Career with DHW

If relocating to Idaho, the Department of Health & Welfare does not reimburse the cost of relocating and the department does not sponsor anyone with a work visa.

***PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 4:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications.

If you have questions, please contact us at:

Email is the quickest way to get an answer to your questions.

(answered Monday through Friday during business hours MST)

EMAIL: [email protected]

PHONE: (208) 334-0681

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.