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Job Title: Pharmacy TechnicianJob Description

We are seeking a dedicated and registered Pharmacy Technician to join our call-center team. The role involves handling a high volume of inbound phone calls and performing tasks related to the receipt, review, and verification of patients' prescriptions. Responsibilities include prepping and scanning documents, verifying patient data, and submitting prescription orders into the pharmacy data system.

Responsibilities

+ Verify HIPAA information and maintain confidentiality when speaking to patients and providers.

+ Engage in active listening with callers, confirming or clarifying information, and diffusing upset patients or providers as needed.

+ Work closely with pharmacists and pharmacy teams to ensure patient and provider needs are met in a timely fashion.

+ Coordinate with call center Hub program(s) as applicable.

+ Coordinate the order and enter prescriptions based on their degrees of urgency through the pharmacy processing system.

+ Maintain professionalism and document within processing systems based on policies and procedures.

+ Efficiently enter data and information into the pharmacy processing system.

+ Prioritize and organize work to meet agreed-upon deadlines.

+ Enter prescription orders into the pharmacy processing system accurately and efficiently.

+ Comply with applicable laws, regulations, and policies.

Essential Skills

+ Data entry skills.

+ Possession of a Pharmacy Technician license and RPHT registration.

+ Strong computer skills, including proficiency in Microsoft Suite.

+ Knowledge of prescriptions, dosing, and dosage.

+ Experience in customer service, particularly within retail pharmacy and call center environments.

+ Reliable and efficient in handling high-volume tasks.

Additional Skills & Qualifications

+ 1-2 years of pharmacy work experience is ideal.

+ Proficiency in Spanish is preferred.

+ Experience with non-commercial pharmacy.

+ Strong time management and organizational skills.

+ Adaptability and flexibility in a dynamic work environment.

+ Efficient typing skills.

+ High School Diploma or GED required.

+ Must hold a Florida Board of Pharmacy Registered Pharmacy Technician license.

+ Efficient use of email programs, instant messaging communications, and Microsoft Office programs.

+ Ability to work in a high-paced environment with attention to detail.

+ Ability to multitask and handle multiple requests simultaneously.

+ Ability to sit, stand, and use computer screens for extended periods.

+ Dexterity in navigating between multiple computer programs.

Work Environment

This position is onsite in Lake Mary, FL. Equipment, including a laptop and headset, will be provided. The work schedule is Monday through Friday, with shifts falling between 8 AM and 8 PM EST. The hours of operation are from 7 AM to 10 PM and may change based on business needs. Lunch is typically 30 minutes, with two 15-minute breaks. Breaks are not flexible and will be scheduled.

Job Type & Location

This is a Contract to Hire position based out of Lake Mary, FL.

Pay and Benefits

The pay range for this position is $21.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Lake Mary,FL.

Application Deadline

This position is anticipated to close on Dec 4, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.