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Description

We are looking for a dedicated Collections Specialist to join our team in Northwest, Indiana. In this role, you will manage accounts receivable processes, ensuring timely payments and resolving any discrepancies. This position requires excellent communication skills, attention to detail, and the ability to collaborate across departments to maintain financial accuracy and compliance. The salary range for this role is 50K-55K with medical, dental, vision, 401K and a very generous PTO package.

Responsibilities:

• Monitor aging reports to identify overdue accounts and take appropriate action.

• Negotiate payment terms with clients while adhering to company guidelines.

• Document collection activities and update records in the accounting system.

• Investigate and address billing disputes or payment discrepancies.

• Partner with billing, customer service, and sales teams to resolve account concerns.

• Maintain thorough records of all communications and actions related to collections.

• Escalate unresolved payment issues to management for further review.

• Compile and present detailed collection reports to assist in decision-making.

• Ensure adherence to company policies, legal requirements, and confidentiality protocols.

• Support team operations by cross-training in various roles and completing assigned tasks.

Requirements • Associate’s degree or equivalent education in a related field.

• Proficiency in billing and collections processes.

• Strong knowledge of accounts receivable management.

• Experience in credit and collections practices.

• Excellent analytical and problem-solving abilities.

• Effective communication and negotiation skills.

• Ability to work collaboratively with cross-functional teams.

• High level of organizational skills and attention to detail.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .