• Customer Service Representative

    Robert Half Office Team (Oceanside, CA)


    Description

    A high-end hospitality and services company in Oceanside is hiring a Customer Service Representative to provide elevated service to clients, manage appointment scheduling, and support front-end operations. This position requires a polished, service-focused communicator who enjoys working with people and creating memorable guest experiences.

    Responsibilities:

    + Greet clients, answer incoming calls, and manage high-volume scheduling

    + Handle billing questions, membership inquiries, and service upgrades

    + Provide knowledgeable recommendations based on client needs

    + Maintain accurate records of appointments, client profiles, and visit history

    + Resolve concerns quickly with tact, professionalism, and a hospitality-first mindset

    + Assist with front office presentation, light administrative duties, and coordination with management

    Requirements

    + Customer service experience in hospitality, luxury retail, or service-driven settings

    + Strong communication and customer engagement skills

    + Able to remain calm and professional during busy hours

    + Highly organized with strong attention to detail

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .