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Revenue Field Office Clerk Seasonal Tax Service Positions (Norristown Office)

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Revenue Field Office Clerk Seasonal Tax Service Positions (Norristown Office)

Salary

$17.38 Hourly

Location

Montgomery County, PA

Job Type

Non-Civil Service Seasonal Full-Time

Job Number

N-2025-36588

Department

Department of Revenue

Division

RV Bur Enf and Txpyr Astnc Nor

Opening Date

11/18/2025

Closing Date

12/2/2025 11:59 PM Eastern

Job Code

00008

Position Number

Multiple positions may be filled from this posting.

Union

Non-Union

Bargaining Unit

A7

Pay Group

ST02

Bureau / Division Code

00185440

Bureau / Division

Bureau of Enforcement and Taxpayer Assistance Norristown Office

Worksite Address

1939 New Hope Street

City

Norristown, Pennsylvania

Zip Code

19401

Contact Name

Jachy Meyers

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

The Department of Revenue is seeking enthusiastic individuals with good customer service skills that enjoys working with the public. Put your experience, knowledge, and skills to use while working in a fast-paced environment providing assistance to taxpayers and their representatives. Training will be provided in order for candidates to be successful in this position. This is a perfect opportunity for an individual looking to start a career with the Commonwealth of Pennsylvania!

DESCRIPTION OF WORK

As a Revenue Field Office Clerk, you will have the opportunity to utilize your communication skills as you provide assistance to the public via phone and email. Work includes advising tax payers or their representatives on the proper manner of completing tax returns as they pertain to personal income tax and the property tax rent rebate program.

Our ideal candidate will be expected to:

+ Have the ability to answer telephones and assist callers

+ Possess excellent customer service skills, as you will be working directly with the public

+ Be organized and have the ability to effectively communicate, both verbally and in writing

+ Proficiently navigate telephone and computer applications, as well as general office equipment

+ Perform arithmetic calculations

+ Have an excellent work ethic and the ability to develop and maintain effective working relationships

Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD\_NEOGOV.asp?p=50643325) .

Work Schedule and Additional Information:

+ Full-time, seasonal employment, 7.5 hours per day

+ Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with 60-minute lunch. Schedule is subject to change based upon operational need.

+ Telework: You will not have the option to telework in this position.

+ Salary: In some cases, the starting salary may be non-negotiable.

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

+ Possession of the required knowledge and abilities:

+ Ability to understand and follow instructions provided orally and in tax booklets, rebate claim instructions and reference guides, and accurately communicate that information to the public.

+ Ability to file and retrieve information on a personal computer.

+ Ability to keep categorical log records on such information as the amount, type, or disposition of resources.

Additional Requirements:

+ You must be willing to work in the Norristown field office location at 1939 New Hope Street Montgomery, PA.

+ You must be interested in a temporary position with an anticipated end date approximately 4-6 months after the start date. (May be subject to earlier end based upon operational need).

+ You must provide your date of birth and social security number.

+ You must be able to perform essential job functions.

Legal Requirements:

+ This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.

How to Apply:

+ Resumes, cover letters, and similar documents willnot be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

See the total value of your benefits package by exploring ourbenefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

Additional Requirement- What is your date of birth?

02

Additional Requirement- What is your social security number?

03

Additional Requirement- This position is for the Norristown field office location at 1939 New Hope Street, Montgomery, PA. Are you willing to work at this location?

+ Yes

+ No

04

Additional Requirement- Are you interested in a temporary position with an anticipated end date approximately 4-6 months after the start date (may be subject to earlier end based upon operational need)?

+ Yes

+ No

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov