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About Us

Bakersfield Behavioral Healthcare Hospital, located in Bakersfield, California, is an acute psychiatric and behavioral 90 bed facility situated on 8.8 acres.

We offer inpatient and outpatient services for children, adolescents and adults needing mental/behavioral health, chemical dependency; and co-occurring disorders treatment through our medically supervised detoxification.

Within our Workplace Community, BBHH is striving daily to be one of the BEST PLACES TO WORK not just here in Kern County, but throughout the Behavioral Healthcare Community.

By offering amazing benefits, encouraging individual growth and development, and incorporating our CARES values system into our daily operations, we are creating a workplace culture where people enjoy coming to work each day.

BBHH CARES about your experience as a candidate and we encourage you to apply to our open positions.

Compassion

Acceptance

Respect

Empowerment

Sincerity

About the Role

The Executive Administrative Assistant reports directly to the CEO, and is a high-visibility, high-impact role responsible for providing advanced executive-level support to the CEO, COO, CFO, and CNO at Bakersfield Behavioral Healthcare Hospital. This position oversees and coordinates all provider credentialing activities, manages Medical Executive Committee functions, supports the governance structure of the hospital—including Board of Directors meetings—and ensures full compliance with regulatory, accreditation, and organizational standards.

The Executive Administrative Assistant must possess exceptional professionalism, impeccable organizational and interpersonal skills, sharp critical thinking, and the ability to anticipate the needs of senior leadership in a complex behavioral healthcare environment. This role frequently handles confidential, sensitive, and time-critical information and plays a vital part in maintaining operational excellence, regulatory readiness, and smooth administrative workflow.

Supervision of the Reception Team may be assigned depending on candidate capability, workload distribution, and hospital operational needs.

Essential Duties & Responsibilities

Executive Support

+ Serve as the primary administrative partner and right hand to the CEO, COO, CFO, and CNO.

+ Manage executive calendars, prioritize scheduling, coordinate travel, and facilitate high-level communications.

+ Prepare, review, and edit executive correspondence, reports, presentations, and policies with a high degree of accuracy and professionalism.

+ Maintain strict confidentiality and execute all duties with discretion, emotional intelligence, and sound judgment.

Medical Staff & Credentialing

+ Coordinate and manage the full provider credentialing lifecycle, including primary source verification, onboarding packets, re-credentialing, and maintenance of current privileges.

+ Ensure full compliance with Joint Commission, CMS, CDPH, and hospital bylaws related to credentialing and medical staff governance.

+ Maintain accurate provider files, credentialing logs, FPPE/OPPE documentation, and ensure 100% regulatory readiness.

+ Serve as the administrative lead for the Medical Executive Committee (MEC) including agenda preparation, minute taking, follow-up actions, and documentation.

Governance & Board Support

+ Serve as the administrative liaison for Board of Directors activities.

+ Prepare board packets, manage agendas, take minutes, track action items, and ensure compliance with hospital bylaws and state/federal regulatory requirements.

+ Maintain a thorough understanding of hospital bylaws and governing documents, ensuring all administrative actions align with organizational expectations.

Regulatory Compliance & Administrative Operations

+ Support the C-Suite with policy management, contract routing and tracking, and facility-wide compliance initiatives.

+ Maintain organized, auditable systems for credentialing, minutes, contract logs, bylaws, and all administrative documentation.

+ Assist with readiness for surveys, audits, inspections, and leadership walk-throughs.

+ Coordinate meetings, committee functions, and cross-departmental initiatives requiring executive oversight.

Reception Oversight (If Assigned)

+ Provide supervisory guidance to Reception Team members, ensuring exceptional service, professionalism, and alignment with hospital standards.

+ Assist in staffing, training, performance expectations, and workflow optimization.

Requirements

WHAT WE'RE LOOKING FOR

Simply put: HUMANS WHO CARE

Though we do need to meet some minimum requirements for the position such a High School Diploma or Equivalent, and the listed requirements below, we're really looking for people who bring their HEART to work.

If you have previous experience as an EA in a hospital or other large facility then your application to this position will be immediately moved to the shortlist of candidates.

Qualifications

Required

+ Minimum 3–5 years of experience as an Executive Assistant supporting C-suite leaders in a hospital, healthcare system, or highly regulated environment.

+ Strong understanding of administrative operations, credentialing processes, contract management, and executive workflow.

+ Exceptional verbal and written communication skills.

+ High emotional intelligence, professionalism, and situational awareness.

+ Demonstrated ability to work under pressure, manage competing priorities, and maintain accuracy in a fast-paced environment.

+ High-School Diploma or GED

+ Advanced proficiency in Microsoft Office Suite, credentialing databases, and document management systems.

Preferred

+ Bachelor’s or advanced Degree in Business Administration, Healthcare Administration, or related field.

+ Experience with CDPH, CMS, and/or The Joint Commission.

Candidates should be able to read, write, and communicate in English.

Our patients, our community, and our co-workers RELY on us to be committed to their wellness,

Through prevention, intervention, treatment, and education, we can and we will make a difference not just here in Bakersfield, but throughout our extended communities.

You should have a current CPR certification when you apply or obtain certification prior to your start date.

If you don't have a current CPR certification, just let us know and we'll make sure you get it before you start -- and even cover the cost for you.

Additionally, you'll complete a "Handle-With-Care" Physical Restraint Technique Training during your orientation so that you know how and when to engage when such an event occurs.

BBHH encourages ALL qualified candidates to apply.

The position has an annual salary between $70,304-$87,085 based on experience, education + qualifications

Benefits

Bakersfield Behavioral Healthcare Hospital is proud to offer a suite of benefits to those who join our workplace community.

*Benefits eligibility varies based on employment status (full-time, part-time, per diem, temporary, etc.).

Some of the benefits you can expect as a Full-Time employee include:

+ Paid Time Off

+ over THREE WEEKS of Paid Time Off in your first year!!!

+ Life Insurance

+ Short-Term Disability Insurance

+ Long-Term Disability Insurance

+ Medical Insurance

+ Dental Insurance

+ Vision Insurance

+ Pet Insurance

+ Accident Insurance

+ 401k Retirement Plan

+ Discounted Meals

+ Employee Assistance Program

+ TUITION Assistance