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Job Description

The inside sales position is responsible for providing customer service to walk-in and telephone customers, assisting customers with product selection, and completing customer orders. This position may also assist the outside sales team by accepting orders, checking inventory, or ordering products.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Bilingual (Spanish) preferred

• Receive and process customer orders through telephone, email, and other electronic means

• Must be able to build rapport with others including team members, drivers, vendors, sales team, operations team and customers

• Work in a team environment and assist co-workers or supervisors/managers with other duties as required.

• Must be customer focused and be able remain focused under stressful conditions and in a fast-paced environment. The ability to multi-task is important

• Display a professional, positive, and courteous attitude to co-workers, supervisors, customers, and the general public always

• Available to work overtime, nights and weekends when necessary. Reliable attendance is essential in performance of the role

• Provide information and technical information about products and prices

• Enter sales orders into computer for tracking

• Perform opening and closing procedures; prepare and review daily reports and maintain proper records according to company policy.

• Available to work overtime, nights, and weekends when necessary. Reliable attendance is essential in performance of the role.

• Possess basic math skills

• Good organizational and problem solving skills are helpful

Education/Experience

• Minimum high school/general education degree (GED) required.

Knowledge/Skill Requirements

• Must possess computer aptitude, the ability to use Microsoft Excel, Word, Outlook, and Teams, and the ability to lean new computer skills.

• Must possess excellent verbal and mathematical skills.