• Retail Manager 3

    Sodexo (Brooklyn, NY)


    Role Overview

     

    Lead the Experience. Elevate the Everyday.

     

    **Sodexo Healthcare** is seeking a **Retail Manager 3** for **SUNY Downstate Hospital** located in **Brooklyn, NY** . As a key leader within our dining services team, you will help oversee daily retail operations, ensuring exceptional service, strong client relationships, and operational excellence across multiple campus dining venues including acute patient service oversite.

     

    Reporting to the Operations Manager, the **Retail Manager 3** will oversee daily operations of multiple retail outlets within the hospital, managing a team of 5 employees. This leader will ensure smooth service delivery, drive customer satisfaction, and uphold Sodexo’s standards for quality, safety, and innovation.

    What You'll Do

    + Provide day-to-day leadership and supervision across multiple retail dining operations, ensuring high standards for food quality, service, and cleanliness.

    + Direct all aspects of retail operations including menu planning, purchasing, inventory management, and cash control.

    + Train, mentor, and develop 1199 union team members to deliver consistent service and uphold Sodexo and branded concept standards.

    + Ensure compliance with federal, state, and local health and safety regulations, as well as Sodexo and client policies (e.g., HACCP, EcoSure, quality assurance, and personnel practices).

    + Maintain strong client relationships, ensuring satisfaction, retention, and contract compliance.

    + Foster a culture of safety, teamwork, and continuous improvement.

    + Support and execute on sustainability and innovation initiatives across campus and accute care dining (patient service/trayline/sanitation.)

     

    What We Offer

     

    Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

     

    + Medical, Dental, Vision Care and Wellness Programs

    + 401(k) Plan with Matching Contributions

    + Paid Time Off and Company Holidays

    + Career Growth Opportunities and Tuition Reimbursement

     

    More extensive information is provided to new employees upon hire.

    What You Bring

    + experience in retail food service management, preferably in healthcare or hospitality

    + Strong leadership and team-building skills

    + Excellent communication and customer service abilities

    + Proficiency in inventory systems, POS platforms, and Microsoft Office

    + Ability to work in a fast-paced, high-volume environment

    + Commitment to safety, quality, and continuous improvement

     

    Who We Are

     

    At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

     

    Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form (https://app.smartsheet.com/b/form/dbdf3c39f65e4cd49eda84cc599389ab) .

     

    Qualifications & Requirements

     

    Minimum Education Requirement - Associate's Degreeor equivalent experience

     

    MinimumManagement Experience - 2 years

    MinimumFunctional Experience – 1 year of work experience in concessions, retail sales, or store operations

    **Location** _US-NY-BROOKLYN_

    **System ID** _985011_

    **Category** _Food Service_

    **Employment Status** _Full-Time_

    _Exempt_

    **Posted Range** _$56600 to $85470_

    **Company : Segment Desc** _HOSPITALS_

     

    _On-Site_