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Aloha! One of Hawaii's utility companies is seeking a technical specialist responsible for, monitoring, operating, and troubleshooting network and security status of any component comprising the assigned customer's networks, systems, and software. Additionally, he/she will also be a member of the Network Operations and Security Center (NOSC) team providing 24x7 operations and security monitoring for client.

RESPONSIBILITIES:

• 30% Perform pro-active monitoring of system and network element alarms and alerts to identify those components/elements that may lead to, or already are causing degradation or failure.

• 30% Perform security monitoring and management, fault isolation and diagnostic functions to include determination and execution of corrective actions on a real-time basis. Use network and system management platforms to remotely access and analyze systems, nodes, and devices to identify resolutions to correct anomalies.

• 10% Interface with functional users, other NOSC support personnel and management in both routine and reactive monitoring situations. Execute reporting and data input associated with NOSC operations and ticket management.

• 10% Maintains inventory in conjunction with the Desktop Services Section of installed hardware and software and insures adequate maintenance coverage.

• 10% Document data and telecommunication networks, network servers, software, and service configurations. Update and maintains configuration tables and drawings. Maintains up-to-date knowledge of IT, security, telecommunications, products, trends, and directions.

• 10% Analyze network traffic data, throughput, reliability, and other characteristics related to efficient operation and support of networks and systems.

Basic Qualifications and Knowledge Requirements:

Thorough knowledge of the principles of information and office technology normally acquired through college level courses or equivalent experience.

Thorough knowledge of data security and disaster recovery principles, IBM operating systems concepts, access methods, file structures and data communications normally acquired through specialized education and several years of professional experience.

Work Environment

7x24 operations

Must be able to work holidays

Must be able to work night shifts, graveyard shifts and weekends.

The 3 shifts are below

7-4 shift

3-12 shift

11-8 shift

5-6 month rotation

Job Type & Location

This is a Permanent position based out of Honolulu, HI.

Pay and Benefits

The pay range for this position is $60000.00 - $87000.00/yr.

holidays, pto. no longer have a pension plan but their 401k plan is generous. they do have 10% employer match and the duration to get fully vested is 5 years.

Workplace Type

This is a fully onsite position in Honolulu,HI.

Application Deadline

This position is anticipated to close on Dec 5, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.