• Program Operations Coordinator

    Insight Global (Atlanta, GA)


    Job Description

    The Program and

     

    Operations Coordinator leads key programming and administrative functions that

    strengthen HEAT’s service delivery, internal systems, and strategic

    initiatives. This role sits at the intersection of impact and efficiency,

     

    supporting both frontline engagement and back-end operations. The manager

     

    partners closely with the Executive Director, team members, and consultants to

     

    translate vision into execution, leveraging data, technology, and collaboration

     

    to drive outcomes.

    Core Responsibilities include:

    The role supports donor engagement, social media, grant

     

    writing, fundraising events, and marketing materials development.

     

    The role oversees statewide energy assistance application

     

    processing, data collection and reporting, staff supervision, and

     

    development of program policies and goals.

     

    Managing daily office functions, IT and HR systems,

     

    budgeting, compliance, vendor coordination, and maintaining client

     

    confidentiality.

     

    Collect client stories to include

     

    in Heat’s marketing materials.

     

    Oversee mail and document

     

    workflows, meeting coordination, and organizational calendars.

     

    Assist in

     

    scheduling meetings, events, and appointments.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

    Skills and Requirements

    A minimum of 5 - 7 years of

     

    experience in nonprofit operations, program management, or a closely

     

    related role

     

    Proficiency in budgeting and cloud tools

     

    Experience with program tracking software and

     

    QuickBooks

    strong communication skills, and a commitment to equity

    and community service. Knowledge of and experience with

     

    Donor Perfect or other donor software packages such as Raisers Edge or

     

    Blackbaud

     

    Knowledge of energy assistance

     

    programs or utility affordability issues

     

    Experience working with Black,

     

    Indigenous, and People of Color (BIPOC) communities, grassroots

     

    organizations, and Georgia-based nonprofits