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Master Profile - Office Administrator
- Always Best Care Senior Services (Pleasanton, CA)
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About Us Always Best Care provides non-medical in-home care, companionship, and senior support services throughout the Pleasanton area. As we continue to grow, we are seeking a reliable, organized, and service-oriented Office Coordinator to support day-to-day operations. This is a hands-on role ideal for someone who enjoys a variety of responsibilities and wants to grow with the company. Position Overview This position requires a versatile and proactive professional who can support multiple functions across the office. You will work closely with the owner, Carree Todd, to help keep operations running smoothly while supporting both client and caregiver needs. As the business grows, this role has the potential to evolve into more specialized responsibilities within scheduling, HR, or client services. Key Responsibilities Administrative Support * Answer phones, respond to emails, and provide general office assistance * Support onboarding paperwork, filing, and compliance documentation * Manage daily administrative tasks to support smooth operations Client & Caregiver Coordination * Assist with caregiver scheduling and matching * Help ensure care plans are entered accurately and updated as needed * Support communication between clients, caregivers, and the office team * Assist with follow-up calls, check-ins, and quality assurance activities Orientation & Start-of-Care Support * Help facilitate new caregiver orientations * Assist with start-of-care visits when needed (no hands-on care required) * Prepare documentation, client packets, and caregiver resources Additional Support Areas * Assist with basic marketing tasks such as gathering reviews or preparing outreach materials * Support caregiver recruitment efforts and initial applicant screenings * Take on additional responsibilities as the business continues to expand Who We’re Looking For * Highly organized with strong attention to detail * Strong communication and customer service skills * Comfortable multitasking and working in a dynamic, growing environment * Professional, positive, and solutions-focused attitude * Willingness to learn and grow within the company * Experience in home care, healthcare, or senior services is a plus (not required) Qualifications * High school diploma required; associate or bachelor’s degree preferred * Strong computer and software skills (Microsoft Office, online platforms) * Prior administrative or coordination experience preferred * Must be reliable, professional, and able to maintain confidentiality Why Join Us? * Opportunity for professional growth as the business expands * Supportive team culture and mentorship * Meaningful work supporting seniors in the community * Hands-on experience in the home care and senior services field How to Apply Please submit your resume and a brief note describing why you would be a great fit for this role. Applications are reviewed promptly.
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Master Profile - Office Administrator
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