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Description

The Senior Client Project / Program Manager is an advanced subject matter expert, responsible for leading and directing concurrent client projects classified as standard or complex. This role may also be involved in larger-scale programs and is responsible for delivery across multiple business areas, geographies and technologies. Extensive networking implementation experience required. This is a 6-12 month contract with potential to convert to an employee down the line.

The primary responsibility of the Senior Client Project / Program Manager is to interface with all project stakeholders to take projects from original concept through to final implementation, including handing over to Operations (whether internal to organization or to the client's support operations).

This role may take responsibility for the management of projects and programs within more complex/partnership accounts and collaborate and engage with senior members involved in program delivery at the client site. In this instance, the Senior Client Project / Program Manager leads the coordinated management of multiple related projects within a program to achieve the business objectives and ensure the strategic benefits are transitioned to the client organization.

Key responsibilities:

• Leads and directs concurrent standard or complex projects and in the case of program management, ensure the management of multiple related projects directed towards a common objective.

• Engages with stakeholders to deliver projects from original concept through final implementation.

• Ensures client satisfaction and manage escalations, acting as a single point of contact to the client.

• Ensures that the project/program delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction.

• Manages the delivery of the project/program, including rigorous scope control and change management.

• Ensures client satisfaction and manage escalations, acting as a single point of contact to the client

• Documentation and management of risks and issues.

• Ensures clear and concise communications to all stakeholders.

• Provides pre-sales support by working with sales teams to scope and cost a project or program solution which includes the completion of a proposal. This may include Client presentations of our delivery approach as part of a tender process.

• Identifies opportunities and influences the sale by conducting a business conversation with the client positioning organization's consulting and technical services offerings.

• Coordinates activities of the project teams through task delegation, resource assignment and program management.

• Performs any other related task as required.

To thrive in this role, you need to have:

• Advanced project management skills, including the ability to plan, organize, and execute projects from initiation to completion.

• Ability to establish strong relationships with internal stakeholders and external clients.

• Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately.

• Excellent written and verbal communication skills.

• Excellent team-building skills and ability to work in high-pressure environments.

• Advanced ability to manage urgent and complex tasks simultaneously.

• Advanced business acumen and commercial skills.

• Passionate, strong initiative, self-driven with a commitment to succeed.

• Advanced influencing ability whilst taking a collaborative approach.

• Decisive with good attention to detail ability.

• Advanced ability to promote project services to both internal stakeholders and external clients.

• Excellent competency in project change management.

• Extended knowledge of the industry, domain, or technology related to the client's project.

• Advanced problem-solving and analytical skills to identify and address issues that may arise during project implementation.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in business and / or project management or related field.

• Relevant project management certifications preferably PMP required.

• ITIL certification is beneficial.

Skills

Project management, network infrastructure, Stakeholder management, financial, Pmp, Ms project, Infrastructure, Program management, Implementation, Resource planning, Project plan, Waterfall, Agile, Pmp certification, Risk management

Top Skills Details

Project management,network infrastructure,Stakeholder management,financial,Pmp,Ms project,Infrastructure,Program management,Implementation,Resource planning,Project plan

Additional Skills & Qualifications

Required experience:

• Advanced demonstrated project/program management experience preferably in a multinational Professional Services environment.

• Advanced client engagement experience.

• Advanced demonstrated understanding of the project/program life cycle.

• Advanced demonstrated competency in project/program change management.

• Advanced proven experience managing expectations when balancing alternatives against business and financial constraints.

Experience Level

Expert Level

Job Type & Location

This is a Contract position based out of Los Angeles, CA.

Pay and Benefits

The pay range for this position is $70.00 - $82.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Los Angeles,CA.

Application Deadline

This position is anticipated to close on Dec 6, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.