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Community Service Inspector (Wastewater Operations)

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Community Service Inspector (Wastewater Operations)

Salary

$22.27 - $22.96 Hourly

Location

Houston

Job Type

Full Time

Job Number

37635

Department

Houston Public Works

Division

HW-Wastewater Operations (WWO)

Opening Date

11/24/2025

Closing Date

12/7/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

POSITION OVERVIEW

Applications accepted from: ALL PERSONS INTERESTED

Service Line/Section: Houston Water/Wastewater Operations

Reporting Location: 100 Japhet*

Workdays & Hours: Mon - Friday 7:00 am - 4:00 pm

*Subject to change

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

The first responder that investigates and respond to all service request generated from citizens, business owners and manhole monitoring alerts, related to collection system concerns. Responsible for investigating, documenting, and responding to sanitary sewer overflows via opening manholes, pictures, emails, and asset management system. Required to meet with the public, technical professionals, and businesses due to inquiries/ concerns. May require responding to emergency calls and working longer shifts, including sleeping in the facility during an emergency. Makes sure all collection system concerns are safe and secure, for the protection of the public. This position is required to drive to and from job sites.

WORKING CONDITIONS

The position routinely requires lifting of moderately heavy items, such as folding barricades or manhole covers (up to 90 pounds) and/or very long periods of walking on rough surfaces on a routine basis.

This is a Houston Public Works Emergency Management position at the Tier I Level.

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS

Requires a high school diploma or a GED certificate and up to eighteen months of specialized education or training in a specific area or trade.

EXPERIENCE REQUIREMENTS

One year of experience related to customer service or an area of inspection to be performed is required.

Depending on the area of specialty, the position may require the experience listed above to be journey level, received after completion of an apprenticeship program.

MINIMUM LICENSE REQUIREMENTS

Requires a valid Texas driver's license and compliance with the City of Houston's policy on driving. (AP 2-2).

PREFERENCES

Preference may be given to candidates who have a working knowledge of the IPS, GIS and/or have experience with

Microsoft Applications (Word, Excel, Outlook) and basic computer skills

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary

for competent discharge of the duties involved in the position applied for, such persons are among the most qualified

candidates for the position, and all other factors in accordance with Executive Order 1-6.**

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED: None

However, the Department may administer a skill assessment evaluation.

SAFETY IMPACT POSITION: Yes

If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION

Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.

Pay Grade - 16

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period.

Applications must be submitted online at: www.houstontx.gov .

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-393-6032. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

If you need special services or accommodations, call 832-393-6032. (TTY 7-1-1)

If you need login assistance or technical support call 855-524-5627.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE - Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

+ Medical

+ Dental

+ Vision

+ Wellness

+ Supplemental Insurance

+ Life insurance

+ Long-term disability

+ Retirement pension

+ 457 deferred compensation plan

+ Employee Assistance Program

+ 10 days of vacation each year

+ 11 city holidays, plus one floating holiday

+ Compensable Sick Leave

+ Personal Leave

+ Flexible schedules

+ Hybrid-Telework for eligible positions

+ Professional development opportunities

+ Transportation/parking plan

+ Section 125 pretax deductions

+ Dependent Care Reimbursement Plan

+ Paid Prenatal, Parental and Infant Wellness Leaves

+ Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

01

Please select the scenario below that describes your level of education.

+ Less than High School Diploma/ GED

+ High School Diploma/ GED

+ High School Diploma/ GED with 18 months of specialized education or training

+ Associate's Degree

+ Bachelors Degree or higher

02

How many years of verifiable experience do you have in customer service or inspection?

+ None

+ Less than 1 year

+ 1 year but less than 2 years

+ 2 years but less than 3 years

+ 3 years or more

03

Do you have a valid/current driver's license/

+ Yes

+ No

04

From the list below, please check ALL of the certificates/license you have obtained: Also, please be prepared to provide certificate/license number at interview. (Check all that apply).

+ Plumbing

+ Electrical

+ Mechanical

+ Structural/Building

+ Elevator Inspection

+ None of the above

05

Are you willing to work in all weather conditions?

+ Yes

+ No

06

This position requires that you work outside of normal hours that includes holidays and weekends. Are you willing and able to work hours other than 7 am-4 pm?

+ Yes

+ No

07

Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?

+ Yes

+ No

Required Question