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ERP Financials Business Analyst

Recruitment # 251117-4971AR-002

Location Hartford, CT

Date Opened 11/24/2025 12:00:00 AM

Salary $82,055* - $105,983/year (*new state employees start at minimum of the pay plan)

Job Type Open to the Public

Close Date 12/5/2025 11:59:00 PM

Go Back Apply View Benefits (https://www.jobapscloud.com/CT/jobs/?b=Benefits)

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+ Introduction

The State of Connecticut (https://portal.ct.gov/) , Office of the State Comptroller (OSC) (https://www.osc.ct.gov/) is looking for two (2) skilled ERP Financials Business Analysts (https://www.jobapscloud.com/CT/specs/classspecdisplay.asp?ClassNumber=4971AR&R1=&R3=) to join our Core-CT team. One position will focus on Help Desk support, while the other will focus on General Ledger and Project Costing modules. These roles offer the opportunity to enhance statewide business operations, empower users with effective solutions, and ensure the Core-CT ERP system delivers reliable, efficient, and impactful results.

WHAT WE CAN OFFER YOU

+ Comprehensive health and dental insurance (https://portal.ct.gov/DAS/smART/General-Employee-Benefits) , providing you with peace of mind and access to quality healthcare.

+ Robust pension plan and supplemental retirement offerings to secure your financial future.

+ Generous paid time off, including vacation days, sick leave, personal days, and 13 holidays per calendar year.

+ We are an eligible Public Service Loan Forgiveness employer, which means you may be eligible to have qualifying student loans forgiven after 10 years of service.

+ A culture that recognizes the importance of work/life balance (https://www.jobapscloud.com/ct/sup/EVPSlideDeckFall2021.pdf) and offers alternate work schedules and telecommuting options.

+ Opportunities to invest in your professional growth and development with training programs, tuition reimbursement, and opportunities for advancement within the State of Connecticut.

+ Connecticut is a strong community with a lot to offer in entertainment, food and shopping, recreation in our beautiful state parks and forests, diverse culture, and rich history. Learn more about all Connecticut has to offer. (https://www.ctvisit.com/)

POSITION HIGHLIGHTS

+ Full-Time, 40 hours per week

+ Monday through Friday

+ Location: 165 Capitol Avenue, Hartford, CT 06106

+ Hybrid (office/telework) may be available

THIS JOB IS FOR YOU IF

+ You enjoy solving complex system issues and take price in helping users navigate technology efficiently, whether it’s troubleshooting HCM or financial modules or functions.

+ You have strong analytical skills and attention to detail, and you like translating technical functionality into clear solutions, documentation, and training for a wide range of users.

+ You thrive in collaborative environments, working closely with team members, module leads, and agency staff to test, implement, and improve ERP processes.

+ You are motivated by contributing to statewide operations and enjoy seeing the impact of your work on accurate, efficient, and reliable processes.

+ You are proactive, adaptable, and comfortable managing multiple priorities, whether resolving Help Desk tickets, configuring modules, supporting upgrades, or participating in process improvement initiatives.

+ You want to do work that matters and want to build a better Connecticut with the Office of the State Comptroller, promoting economic growth, advocating for fiscal control, and championing policies that lower costs.

DISCOVER THE OPPORTUNITY TO

Help Desk:

+ Collaborate with Module Leads, Specialists, and Analysts to test system changes, troubleshoot issues, and implement effective solutions;

+ Maintain and configure Help Desk software, including generating and analyzing reports to support operational efficiency;

+ Prepare and distribute Core-CT Daily Mail communications to statewide users;

+ Develop, update, and publish eLearning modules using Adobe Captivate to enhance user knowledge;

+ Deliver software training sessions or provide support in training delivery to users;

+ Participate in system maintenance, upgrades, and other Core-CT activities as needed.

General Ledger and Project Costing:

+ Support configuration, maintenance, and upgrades of General Ledger and Project Costing modules in accordance with Core-CT standards and policies;

+ Create and maintain technical documentation, job aids, and training materials to support users;

+ Deliver training sessions and presentations to enhance user understanding and system adoption;

+ Provide technical and functional support to statewide agency users at all levels, resolving questions and issues efficiently;

+ Participate in business process improvement initiatives and system testing to ensure accurate and reliable financial operations;

+ Support software project planning and coordination activities;

+ Resolve escalated Core-CT Help Desk tickets related to General Ledger and Project Costing modules;

+ Participate in system maintenance, upgrades, and other Core-CT activities as needed.

ABOUT US

The Office of the State Comptroller (OSC) is an agency whose mission is to provide accounting and financial services, administer employee and retiree benefits, develop accounting policy and exercise accounting oversight, and prepare financial reports for the state, federal and municipal governments, and the public.

We are located in the State Office Building at 165 Capitol Avenue, Hartford, CT. This state-of-the-art building offers free garage parking, an on-site cafeteria, and ergonomic workspaces.

The Information Technology division is an inter-agency team that supports and helps maintain Core-CT, used by over 10,000 state employees for financial, human resources, and payroll functions. The division maintains and upgrades Core-CT, provides analysis, maintains the comptroller’s technical infrastructure, and is responsible for web development for the comptroller’s communication sites.

Selection Plan

Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library (https://portal.ct.gov/das/home/services-for-state-employees/statewide-human-resources/applicant-reference-library?language=en\_US) for additional support throughout the recruitment process.

BEFORE YOU APPLY

+ Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.

+ Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.

+ Resume Policy: Per Public Act 21-69 (https://www.cga.ct.gov/2021/act/pa/pdf/2021PA-00069-R00SB-00056-PA.pdf) , resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.

+ Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.

+ Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing [email protected] .

+ Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.

+ Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY

+ Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).

+ Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this Interview Preparation Guide to make the best impression!

+ Candidates who have been selected for employment with the Office of the State Comptroller are subject to a detailed background investigation, including a fingerprint supported state and federal criminal history record check along with reference checks, subject to the provisions of Section 31-51i and conducted in accordance with Section 29-17a of the Connecticut General Statutes. Selection for employment is contingent upon satisfactory completion of the background investigation.

+ Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.

+ The immediate vacancy is listed above, but your application may be considered for future vacancies in this job class.

+ Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

CONNECT WITH US

+ Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions.

+ If you have any questions about this recruitment, please contact the agency’s human resources team at [email protected].

+ Follow the State of Connecticut on LinkedIn to stay updated on our career opportunities and news.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Administrative Services, Office of the State Comptroller or Teachers' Retirement Board this class is accountable for independently performing a full range of tasks in support of statewide Core-CT Enterprise Resource Planning (ERP) fiscal functions including integrated financials, supply chain management or enterprise services automation modules or an assigned integrated financials support area.

EXAMPLES OF DUTIES

+ Provides support to users within assigned module(s);

+ Provides customer support through ticket system or other communication;

+ Troubleshoots and resolves routine problems and system issues;

+ Assists in diagnosis and resolution of common application problems;

+ Assists with business process mapping and business requirement gathering;

+ Collaborates with information technology staff concerning technical programming requirements;

+ Assists with implementation of system upgrades and modifications and loads data into test environment;

+ Tests and performs troubleshooting analysis;

+ Participates in data clean-up and conversion activities;

+ Conveys technical information to agency user and promotes understanding of relevant issues;

+ Develops or assists in development of reports specific to assigned modules utilizing ERP system;

+ Tests and troubleshoots data produced from reports ensuring integrity of data and results;

+ Assists with identification, development and execution of training related to ERP system and assigned modules;

+ Participates in module team meetings;

+ May develop functional procedures and documentation;

+ May make presentations;

+ Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

+ Knowledge of

+ and ability to map business processes;

+ and ability to utilize programming logic, validation testing, script writing, SQL and other troubleshooting software;

+ Peoplesoft and/or an ERP (system) modules;

+ principles and practices of public administration, governmental budget management and accounting including project costing;

+ the integration of modules;

+ Skills

+ interpersonal skills;

+ oral and written communication skills;

+ analytical and problem solving skills;

+ Ability to

+ prepare and analyze financial documents and reports;

+ utilize Enterprise Resource Planning systems;

+ understand how the application does or does not support the State’s business process;

+ train and make presentations;

+ gather technical information and effectively communicate to the appropriate source.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Six (6) years of professional experience as a business analyst operating within financial systems.

NOTE: Business analyst is defined as serving as a liaison between business units, technology and support teams interpreting the business needs of an organization and translating into application and operational requirements.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

+ College training in business administration, accounting, finance, public administration or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

+ A Master's degree in public administration, business administration or accounting may be substituted for one (1) year of the General Experience.

+ For state employees one (1) year as an Accountant, Contract Analyst or Fiscal Administrative Officer involving work with the Core-CT financial Enterprise Resource Planning system may be substituted for the General Experience.

+ Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may be substituted for the General Experience.

PREFERRED QUALIFICATIONS

+ Experience with Core-CT Financials modules and integration between modules.

+ Experience with Core-CT Human Capital Management modules and integration between modules.

+ Experience with General Ledger, Project Costing, or payroll reconciliation within State of Connecticut guidelines.

+ Experience with financial or procurement processes within State of Connecticut guidelines.

+ Experience analyzing, researching, and resolving system issues in an ERP or business systems environment.

+ Experience providing customer support or service for business systems to a diverse population of users.

+ Experience developing technical documentation, job aids, and training materials, and delivering training both in person and virtually.

+ Experience presenting to large groups and facilitating training sessions, demonstrating verbal and written communication skills.

+ Experience working independently and collaboratively in a team environment, managing multiple priorities and deadlines.

+ Experience participating in business process changes, software upgrades, or system testing.

+ Experience using Microsoft Office Suite and Visio to create and analyze Excel spreadsheets, design Word and PowerPoint documents for training or reporting, and developing process diagrams.

+ Experience using Help Desk software such as FootPrints or Helix to log, track, and resolve user issues, generate reports, and manage ticket workflows.

SPECIAL REQUIREMENTS

Employees in this class may be required to travel.

Conclusion

INCOMPLETE APPLICATION PACKAGES AND THOSE RECEIVED AFTER THE CLOSING DATE INDICATED ABOVE WILL NOT BE CONSIDERED.

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity / affirmative action employer and strongly encourages the applications of women, minorities, veterans, and persons with disabilities. If you are requesting special accommodations under the provisions of the Americans with Disabilities Act (ADA) please contact [email protected].

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online