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Description

We are seeking an experienced Telephony Engineer to support multiple high-priority migration projects within an aggressive timeline. This role requires deep expertise in Cisco Calling and Microsoft Teams, as we transition from Cisco to Teams for enterprise telephony and conferencing. The ideal candidate will be a hands-on SME who can work independently, make recommendations, and collaborate with the existing migration team to ensure successful delivery.

Key Responsibilities:

- Lead and execute telephony migration projects, including:

- Migrating enterprise calling from Cisco to Microsoft Teams

- Transitioning conference room systems from Cisco to Teams

- Assisting with contact center migration from legacy solution to Amazon Connect

- Configure and manage Cisco telephony components (Unity, call recording, dashboards)

- Support Teams telephony implementation and integration

- Collaborate with internal SMEs and migration team to share workload and provide technical leadership

- Provide recommendations and best practices throughout the migration process

- Assist with post-migration cleanup and troubleshooting as needed

Skills

cisco, teams, cisco unity, amazon connect

Additional Skills & Qualifications

Required Qualifications:

- Proven SME-level experience in Cisco Calling (Unity, call recording, dashboards)

- Strong expertise in Microsoft Teams telephony

- Ability to work independently and manage multiple priorities under tight deadlines

- Excellent communication and collaboration skills

Preferred Skills / Nice-to-Haves:

- Experience with AWS Connect (Amazon Connect) for contact center migration

- Hardware provisioning experience (Polycom phones)

- Knowledge of Conditional Access policies

- Familiarity with Cisco Unity administration

Experience Level

Expert Level

Job Type & Location

This is a Contract position based out of Wilmington, DE.

Pay and Benefits

The pay range for this position is $80.00 - $80.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Dec 5, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.