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Revenue Cycle Quality Training Analyst

101 Truman Medical Center

Job Location

University Health Truman Medical Center

Kansas City, Missouri

Department

Central Access Services UHTMC

Position Type

Full time

Work Schedule

8:00AM - 4:30PM

Hours Per Week

40

Job Description

This role is all about bringing learning to life!

As our Training & Development Specialist, you’ll be the creative engine behind designing, developing, and delivering dynamic training programs across the organization. From crafting standout New Hire Registration courses to leading refresher sessions and system trainings, you’ll make sure our teams feel confident, capable, and energized.

You’ll dive into special projects, strengthen quality assurance efforts, and ensure compliance training is consistently top-notch. You’ll also partner closely with Registration teams—reviewing performance, running quality checks, and helping test system updates to keep everything running smoothly.

Minimum Requirements

+ **Education:** Bachelor’s degree in a healthcare field _or_ a mix of education and experience that brings equivalent knowledge to the table.

+ **Experience:**

+ At least **three years in Revenue Cycle** , with a solid understanding of Registration, Scheduling, and billing workflows.

+ Hands-on experience collaborating with training teams and educating staff on software, processes, and excellent customer service.

+ **Collaboration:** Comfortable partnering with hospital administrators and department leaders to get things done.

+ **Communication Skills:** Strong interpersonal, writing, and presentation skills—you can deliver information clearly and keep people engaged.

+ **Professional Skills:**

+ Independent thinker with great judgment and discretion.

+ Detail-oriented, organized, and able to juggle multiple priorities.

+ **Technical Skills:**

+ Proficiency in Microsoft Office (Word, Access, Excel, PowerPoint).

+ Willingness to learn additional software as needed.

+ Experience working with **Cerner Revenue Cycle Systems** .

+ **Industry Knowledge:** Advanced understanding of healthcare financial data, revenue cycle processes, and industry best practices.

Working at University Health is about making a difference. It's providing the best care to every patient every day.

University Health (UH), is committed to being a leader in providing a culturally inclusive workplace for our employees. UH is an equal opportunity employer. We value and celebrate our differences. We are committed to equal employment opportunity regardless, but not limited to race, ethnicity, religion, beliefs, sex (including pregnancy, gender identity and expression, sexual orientation), national origin, ancestry, language, age, citizenship, genetic information, marital status, socioeconomic status, literacy, disability, mobility, abilities, veteran status and any other category protected by applicable law.