• Social Community Manager

    Insight Global (Santa Monica, CA)


    Job Description

    A Tech company is looking for a Social Community Manager to join their team in Santa Monica, CA on a 4-month contract.

     

    As Social Community Manager, you’ll collaborate with the Marketing/Social Team, Creators, and Agency partners to contribute to a robust, engaging, and healthy owned social community.

    Responsibilities:

    -Monitor comments and engagements across Snap-owned social handles daily

     

    -Synthesize trends and feedback gleaned from community and comments into weekly recaps for the broader team

     

    -Manage the response to community where appropriate in comments and direct messages

     

    -Ensure all public interactions align with the brand voice and legal guidelines

     

    -Stay informed on industry trends, news, and events to identify opportunities for community engagement and social content

     

    -Surface ideas and creative concepts gleaned from competitive analysis and social trends

     

    -Support with tracking daily social post performance and weekly Social Media performance reporting

     

    -Support with posting content on Snap owned handles

    Knowledge, Skills, & Abilities:

    -Well versed in all social media platforms (Snapchat, Instagram, TikTok, X, Reddit, Discord, YouTube)

     

    -Experience with Social Media Management tools (Sprout Social, Sprinklr)

     

    -Ability to simultaneously manage and prioritize between multiple projects of varying complexities within a fast-paced, high-volume environment

     

    -Familiarity with social media performance metrics and reporting methodologies

     

    -Knowledgeable in social media trends, innovations, tools, and technology

     

    -An extreme passion for social, creators, trends, and the media/entertainment landscape

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    -Bachelor degree or equivalent experience required

     

    -2+ years as a social media community manager for a high visibility company - preferably in tech or media