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Associate Agile Product Owner - BA08BE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

The Small Business Transformation Office team is seeking an Agile Product Owner (APO) to support investment in the E&S Value Stream. The APO is a critical role that acts as a liaison between the business and IT. The role is primarily an individual contributor, however leadership skills to guide teams, drive conversations, determine business requirements, and provide expertise on the Small Business flow are critical. The candidate will set priorities for 1 or more agile team(s), represent the voice of the customer, link execution to the business vision and be comfortable balancing multiple responsibilities and priorities.

To be successful in this role, the individual needs to have a high level of self-motivation, curiosity and ownership. Passion for customer experience and bias for data-driven insight to guide decisions and actions are also crucial. Strong communication skills, both verbal and written, and a clear preference for working collaboratively in a team environment are essential.

Responsibilities:

+ Lead product execution for 1 or more agile team(s), depending on line of business

+ Engage with business and technology stakeholders to identify product opportunities and implications

+ Stay current on internal, competitive, and industry technology trends to be a subject matter expert

+ Represent the voice of the customer to the agile team(s)

+ Provide perspective on portfolio / value stream vision and roadmap

+ Articulate the product vision and roadmap to the agile team(s)

+ Guide the agile team(s) in determining sprint goals, linking execution activities to business intent

+ Manage the product backlog, breaking down features into stories and prioritizing stories to maximize business value. Regularly assist APM with feature road mapping

+ Accountable for the health and readiness of the team backlog

+ Ensure the agile team(s) understand the items in the backlog and their business value

+ Independently write user stories, including defining acceptance criteria, without requiring coaching and oversight

+ Accept completed stories that meet the “definition of done” and quality expectations

+ Validate that the solution and functionality meet the product vision

+ Incorporate feedback from sprint demos

+ Partner with the Scrum Master, Agile teams, Architects, APMs, Tech Leads, and business stakeholders to ensure solutions will deliver the business vision

+ Drive business readiness and change management activities

+ Monitor and share execution progress including risks and impediments

+ Analyze delivery metrics to identify key trends and opportunities for continuous improvement within the agile team(s)

+ Leverage data, Voice of Customer and Voice of Business to manage and prioritize the Product Backlog

+ Strong Communication skills that can adapt and adjust for different audiences.

Qualifications:

+ 3+ years of Insurance Industry experience in product-related role, digital, technology, or related field such as underwriting is required

+ Knowledge of agile methodologies and frameworks such as Scaled Agile Framework (SAFe), Scrum, Kanban, XP, etc.

+ Experience with Agile lifecycle management tools (e.g., Rally, JIRA)

+ Experience with Excel, PowerPoint, and MS Teams preferred

+ Strong collaboration and influence skills, including ability to manage multiple stakeholders

+ Excellent written and verbal communication skills, with the ability understand audiences, tailor messages and influence outcomes in a collaborative manner

+ Experience with analyzing data to identify insights and create hypotheses for testing

+ Self-motivated individual with demonstrated ability to handle multiple high-priority demands, manage expectations and achieve objectives

+ Experience with ADKAR or other change management frameworks preferred

+ Prior Product Ownership experience a plus

+ CSPO, PSPO or SAFe POPM certification preferred.

This role can have a Hybrid or Remote work arrangement.  Candidates who live near one of our office locations will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Texas candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$84,640 - $126,960

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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Showing up for people isn’t just what we do. It’s who we are – and have been for more than 200 years. We’re devoted to finding innovative ways to serve our customers, communities and employees—continually asking ourselves what more we can do.

Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable?

That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined.

And while how we contribute looks different for each of us, it’s these values that drive all of us to do more and to do better every day.

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