• Senior Administrative Clerk

    Robert Half Office Team (San Carlos, CA)


    Description

    We are seeking a detail-oriented and highly reliable Senior Administrative Assistant to support daily operations within a public-facing department. This role involves a mix of administrative coordination, customer service, financial processing, and operational support. The ideal candidate is organized, calm under pressure, and comfortable handling a wide range of responsibilities in a fast-paced environment.

    Key Responsibilities:

    Customer Service & Public Interaction

     

    + Provide phone coverage and respond to public inquiries with professionalism and care.

    + Manage requests related to potholes, sewer issues, animal control concerns, and lost-and-found items—dispatching crews or routing to appropriate departments (e.g., Parks & Recreation) as needed.

    + Handle walk-in and phone-based lost and found issues, public service requests, and general front-office assistance.

     

    Operations & Dispatch

     

    + Dispatch Public Works crews to address issues such as potholes, sewer-related concerns, and after-hours emergencies.

    + Coordinate after-hours dispatch procedures once shifts end to ensure continuity of service.

    + Maintain logs and tracking systems to document actions taken.

     

    Financial & Procurement Support

     

    + Process and manage bi-weekly vendor invoices and coordinate with the Finance Department.

    + Assist with vendor facilitation and communications to ensure timely and accurate billing.

    + Prepare memos and purchasing drafts for Finance.

    + Enter requisitions and maintain accurate purchase and procurement records.

    + Assist with monthly budget reporting and help keep departmental budgets updated.

     

    Administrative Support & Recordkeeping

     

    + Maintain spreadsheets, filing systems, and record retention archives (digital and physical).

    + Manage mail distribution, calendars, and scheduling for the department.

    + Support onboarding for new employees, including preparing materials and coordinating paperwork.

    + Prepare documents, reports, and correspondence as requested.

    + Oversee office management tasks such as ordering supplies, managing inventory, and distributing vouchers.

     

    General Office & Additional Duties

     

    + Assist with internal coordination between departments, vendors, contractors, and city staff.

    + Provide clerical support as needed to support smooth department operations.

    + Perform additional administrative duties as assigned.

    Requirements

    + 2+ years of administrative experience, ideally in a public-facing or government environment.

    + Strong customer service skills and the ability to communicate clearly and professionally.

    + Experience with invoicing, vendor coordination, or finance-related administrative tasks.

    + Proficiency in Microsoft Office (Word, Excel, Outlook); comfort with spreadsheets and financial systems.

    + Highly organized with excellent attention to detail and the ability to manage competing priorities.

    + Calm, solutions-oriented mindset, especially when handling public inquiries or urgent service requests.

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .