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Job Description:

Job Description

We are seeking a driven **Inside Sales Representative** to accelerate growth within the Work Truck Solutions business. This role focuses on **identifying opportunities, developing accounts, and driving sales** through proactive engagement with distributors, upfitters, and end users. The ideal candidate combines strong technical knowledge with sales acumen to convert leads into revenue and support our field sales team in expanding market presence.

You’ll play a key role in **pipeline development, quoting, and account management** , helping customers find the right solutions to get the job done efficiently and profitably.

Essential Functions

1. Sales Development & Revenue Growth

+ Generate and qualify leads through inbound inquiries, outbound calls, and digital research.

+ Proactively identify new business opportunities within assigned territories and verticals.

+ Prepare quotes, proposals, and pricing packages to support closing sales and growing accounts.

+ Track opportunities and sales metrics in CRM to ensure accurate forecasting.

2. Account & Partner Engagement

+ Build and maintain strong relationships with OEM, upfitters, and end users.

+ Serve as the primary inside sales contact for assigned 20’s accounts to drive retention and expansion.

+ Conduct regular outreach to uncover needs, upsell new products, and promote strategic programs.

+ Partner with field Territory Managers to execute territory growth plans and close deals.

3. Product & Application Expertise/Support

+ Develop expertise in Work Truck applications to provide informed recommendations.

+ Collaborate with technical resources and product divisions to resolve issues.

+ Assist in positioning EnPak, HDI, and Work Truck solutions as differentiated offerings.

4. Sales Enablement & Collaboration

+ Support Territory Managers by providing account insights, quotes, and qualified leads.

+ Follow up on event, trade show, and marketing-generated leads to convert interest into opportunities.

+ Utilize tools such as CRM, D&B, and ZoomInfo to uncover market insights and identify new targets.

5. Operational Excellence

+ Maintain data accuracy in CRM and ERP systems for account tracking and forecasting.

+ Drive responsiveness and accountability across sales processes and customer communication.

+ Recommend process improvements to streamline quoting and opportunity management.

6. Continuous Learning & Development

+ Pursue ongoing sales training and product knowledge development.

+ Stay informed on industry trends, competitor activity, and market dynamics to enhance selling strategies.

Minimum Qualifications

+ Currently pursuing a Bachelor’s degree; relevant experience considered.

+ 2+ years preferred in **inside sales or business development** (industrial, manufacturing, or distribution industry preferred).

+ Strong technical aptitude and ability to learn product applications quickly.

+ Experience using CRM and ERP systems for opportunity management.

+ Excellent communication and presentation skills with a proactive, results-oriented approach.

+ Highly organized, with strong prioritization and follow-up skills.

Key Competencies for Success

+ **Sales& Customer Centric-Driven Mindset –** Focused on growth, lead generation, and closing opportunities.

+ **Customer-Centric Approach –** Builds long-term, value-based relationships.

+ **Business Acumen –** Understands customer needs and aligns them with commercial goals.

+ **Collaboration & Influence –** Works cross-functionally to achieve sales results.

+ **Accountability & Results Orientation –** Takes ownership of outcomes and performance metrics.

_ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._

_As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._

_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._