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Key Responsibilities:

Store Leadership & Operations

+ Assist Store Manager in all aspects of daily store operations, including merchandising, inventory control, and product launches.

+ Collaborate with Store Manager for product positioning, promotions, and customer engagement to meet and exceed revenue goals.

+ Ensure compliance with company policies, including cash handling, inventory management, and operational audits.

Team Management & Development

+ Lead team to consistently achieve and surpass sales goals through strategic selling, upselling, and cross-selling of all Optimum product lines.

+ Assist with on-boarding and training of new hires.

+ Foster a collaborative, performance-driven culture with a focus on accountability and recognition.

Customer Experience Excellence

+ Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.

+ Present, promote and sell products/services using effective knowledge to existing and prospective customers.

Qualifications

+ 1-3 years of retail management experience, preferably in wireless, broadband, or consumer electronics.

+ Proficiency in Microsoft Office; familiarity with wireless/telecom industry terminology preferred.

+ High school diploma or GED required; Associate or Bachelor’s degree preferred.

+ Flexible schedule availability, including evenings, weekends, and holidays.

+ Willingness to travel to nearby store locations within a 35-mile radius (reliable transportation required). · Bilingual (Spanish or French) strongly preferred.

Benefits:

Perks & Benefits

+ Medical, Dental, Vision, 401(k)

+ Paid training and onboarding

+ Internal promotions & advancement opportunities

+ Employee-exclusive growth & rewards programs