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Role Overview

**Sodexo** is seeking a highly accomplished **Food Operations Manager** to oversee front-of-house food service operations for a large, fast-paced Corporate Services account in Cincinnati, Ohio. This dynamic, high-profile role requires a leader with the presence, expertise, and confidence to manage multiple cafés, extensive catering services, retail and coffee outlets, and a skilled front-of-house team. You will drive exceptional guest experience through flawless daily service execution, strong client partnership, and strategic planning. The ideal candidate brings deep experience in front-of-house food service leadership, including high-end, large-volume catering; a proven ability to motivate, develop, and manage diverse teams; and a track record of building strong client relationships. Exceptional communication skills, operational acumen, and the ability to elevate service standards in a complex, high-demand environment are critical to success in this role.

Corporate Services

Sodexo provides our corporate service partners with a diverse range of food services and integrated facilities management possibilities. From restaurants to delivery options, to streamlined operations and cutting-edge technology, Sodexo creates a safe, vibrant, and eco-friendly workplace.

What You'll Do

+ Provide strong front-of-house leadership, ensuring operational excellence and consistent service standards across all units.

+ Serve as the primary point of contact for clients, vendors, and internal teams, ensuring clear communication and seamless coordination.

+ Train, mentor, and develop a diverse team, promoting professional growth and sustaining a high-performance culture.

+ Oversee high-end, large-volume catering operations with an emphasis on exceptional quality, presentation, and guest satisfaction.

+ Champion a customer-centric service culture that drives engagement, elevates the guest experience, and supports organizational goals.

+ Build and maintain strong client partnerships with executive presence, leveraging food service systems and tools to streamline and enhance operations.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

+ Medical, Dental, Vision Care and Wellness Programs

+ 401(k) Plan with Matching Contributions

+ Paid Time Off and Company Holidays

+ Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

+ A Bachelor’s Degree or equivalent experience, with a proven track record of strong leadership and management of large-scale operations

+ Excellent leadership and administrative abilities, including hiring, training, and developing high-performing teams

+ A commitment to building and maintaining strong client and customer relationships through exceptional service

+ Hands-on food service and catering experience and thorough knowledge of safety and sanitation standards

+ The ability to manage multiple priorities, communicate professionally, and deliver outstanding customer service with passion

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form (https://app.smartsheet.com/b/form/dbdf3c39f65e4cd49eda84cc599389ab) .

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degreeor equivalent experience

Minimum Management Experience - 3 years

Minimum Functional Experience - 3 yearswork experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

**Location** _US-OH-Cincinnati_

**System ID** _985073_

**Category** _Food Service_

**Employment Status** _Full-Time_

_Exempt_

**Posted Range** _$62300 to $94270_

**Company : Segment Desc** _CORPORATE SERVICES SEGMENT (US)_

_On-Site_