• Technology Partnership Manager

    First National Bank of Omaha (Omaha, NE)


    At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

    Summary of the Job:

    The Technology Partnership Manager is key to ensuring execution of our hybrid IT delivery model, blending in-sourced and outsourced services to enhance efficiency and align with business objectives. This role helps ensure seamless execution of our hybrid model by building strong relationships with key vendors, continuously evaluating service performance against our business goals, and facilitating changes as needed.

    About This Role:

    What You'll Do:

    • Build strong day-to-day working relationships with vendor partners to continuously improve service quality and value

    • Manage performance standards and service agreements, serving as the go-to person when issues need executive attention

    • Verify quality, confirm SLAs, and hold vendors accountable when standards are not met

    • Champion innovative service delivery approaches and help expand successful partnerships to new areas

    • Provide regular updates, ideas and escalations to executive leadership

    • Translate business needs into actionable service plans and coordinate across multiple teams to ensure successful delivery

    • Partner with finance and IT leadership to build and maintain business cases that demonstrate value and support decision-making

    The Ideal Candidate for This Role:

    Key Skills:

    • Strong communication skills

    • Ability to learn quickly and adapt to constantly changing industry and environment

    • Self-starter with an ability to diagnose a problem, figure out what needs to be done and do it

    • Strong attention to detail

    • Strong organizational skills

    • Able to build credibility & have impact at speed

    • Ability to make decisions and priority calls based on currently available information

    • Ability to successfully build relationships

    • Positive attitude, innovation and goal-oriented mindset

    • Analytical skills, especially with digging into data

    • 5-7 years related work experience

    Ideal Candidates May Have:

    • Project coordination or program management experience in any industry

    • Background in technology, operations, consulting, or vendor management

    • Experience with performance metrics, SLAs, or business case development

     

    Candidates must possess unrestricted work authorization and not require future sponsorship.

    Compensation:

    Compensation range (base pay): $105,443.00-$179,253.00

     

    _This role may have a specific starting pay within this range._

     

    Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

    Work Environment:

    It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.

    Benefits Overview:

    We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

     

    + Medical, Dental, Vision Insurance

    + 401k, With Matching Contributions

    + Time Off Programs

    + Health Savings Account (HSA)/Dependent Care

    + Employee Banking

    + Growth Opportunities

    + Tuition Assistance

    + Short-Term/Long-Term Disability Insurance

     

    Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/ .

     

    For additional information regarding compensation and benefits, e-mail FNBO at [email protected] . To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.

     

    Job number: R-20251660

    Equal Opportunity & Belonging:

    FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.

     

    Learn more here. (https://www.fnbo.com/careers/belonging)

     

    FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

     

    Click here (https://www.firstnational.com/common/communications/hr/assets/documents/hr/eeo\_poster.pdf) to download **'EEO is The Law' Self-Print Poster**

     

    Click here (https://www.firstnational.com/common/communications/hr/assets/documents/hr/eeo\_poster\_federal\_contractors.pdf) to download **'EEO is The Law' Supplement for Federal Contractors**

     

    Click here (https://www.firstnational.com/common/communications/hr/assets/documents/hr/eeo\_poster\_gina\_supplement.pdf) to download **'EEO is The Law' GINA Supplement**

    FNBO is an Equal** **Opportunity/Affirmative** **Action/Veterans/Disability** **Employer - Member FDIC

    **FNBO follows federal law regarding the use of marijuana** _(this applies to all non-California applicants)_

    Application Deadline:

    All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.