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Fleet Service Writer

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Fleet Service Writer

Salary

$46,275.00 - $59,284.00 Annually

Location

Rochester, NY

Job Type

Full-Time

Job Number

25DM256ESA68

Department

Department of Environmental Services

Bureau

Equipment Services

Opening Date

11/26/2025

Closing Date

12/11/2025 11:59 PM Eastern

+ Description

+ Benefits

General Description

The main responsibilities of this position are to diagnosis and document vehicle and equipment problems, and to coordinate preventative maintenance and repairs activities between the Central Vehicle Maintenance Facility (CVMF) and user departments. The incumbent makes the initial diagnosis of equipment problems, prepares and processes work orders, schedules preventative maintenance and repairs, acts as a liaison between the CVMF and user departments, and assists in the maintenance of the computerized fleet information management system. Fleet Service Writers exercise some independent judgement in solving work problems, and receive general supervision from a manager. The position may direct the work of a clerical staff as assigned. Performs related work as required.

CITY RESIDENCY WILL BE REQUIRED WITHIN ONE YEAR OF HIRE.

Typical Work Activities

+ Diagnoses vehicle problems by inspection, operator interview, test driving, and reviewing past vehicle history and warranty data;

+ Prepares work orders for vehicle and equipment repair and warranty work;

+ Prepares preventative maintenance schedules according to vehicle and staffing availability;

+ Notifies customers via written and oral communications when vehicles are ready for pickup, and when preventative maintenance and motor vehicle inspections are past due;

+ Arranges work with outside vendors and maintains records of these services;

+ Dispatches road service trucks;

+ Performs tasks associated with vehicle commissioning and disposal processes;

+ Assists in the maintenance of the fleet management information system; monitors and analyzes data; updates fleet repair and inventory records; monitors historical records on vehicles and equipment;

+ Researches information and prepares performance reports;

+ Maintains parking facilities as to organization and vehicle identification;

+ Plans and schedules work in the absence of the supervisor;

+ May transport vehicles to vendor and other locations.

Minimum Qualifications

High School diploma or GED PLUS

+ Two (2) years experience in the maintenance and repair of gasoline and diesel powered light and heavy motor equipment. OR

+ Four (4) years experience writing repair or service orders for an automotive repair shop licensed by New York State.

SPECIAL REQUIREMENTS:

+ Possession of a valid New York State Class D driver’s license at the time of appointment.

+ Possession of a valid New York State Class B Commercial driver’s license within 6 months of appointment. Incumbents must maintain this license throughout their employment.

For full-time employees:

The City of Rochester offers a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

For less-than full-time employees:

The City of Rochester offers numerous growth opportunities to include the potential to transition into full-time, permanent employment.

Employer

City of Rochester (NY)

Address

30 Church Street Room 103A Rochester, New York, 14614

Phone

585-428-7115

Website

http://www.cityofrochester.gov

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