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Shockwave Therapy Technician

Job Details

Job Location

8230 Walnut Hill Lane Ste. 700, Dallas, TX 75231 - Dallas, TX

Description

Summary: The Shockwave Therapy Technician supports urology providers by performing non-invasive shockwave therapy treatments for patients with various urologic conditions, including erectile dysfunction and chronic pelvic pain. This role requires strong patient-care skills, technical proficiency, and the ability to follow clinical protocols to ensure safe, effective treatment delivery.

Primary Responsibilities:

+ Greet patients, verify identity, and review relevant medical history or contraindications.

+ Explain the shockwave therapy procedure, expected sensations, benefits, risks, and aftercare.

+ Position and prepare patients for treatment, ensuring comfort and safety.

+ Obtain informed consent when required.

+ Set up, calibrate, and operate extracorporeal shockwave therapy (ESWT) devices (radial or focused).

+ Select and adjust appropriate treatment settings, transmitters, intensity levels, and frequencies based on clinician instructions.

+ Apply gel and properly place the applicator to ensure effective energy transfer.

+ Deliver treatments following established clinical protocols or under the supervision of a licensed provider (PT, chiropractor, MD, etc.).

+ Monitor patient response during the session and adjust technique or settings as appropriate.

+ Document treatment parameters, patient tolerance, and any notable responses in the electronic medical record.

+ Communicate patient progress, concerns, or abnormal reactions to supervising clinicians.

+ Assist providers with assessments, follow-up planning, and other therapy modalities if trained.

+ Maintain strict adherence to safety protocols to prevent tissue damage, discomfort, or incorrect application.

+ Follow infection-control standards, including cleaning and disinfecting equipment between sessions.

+ Screen for contraindications (e.g., pregnancy, open wounds, pacemakers, active infection, cancer in the area).

+ Perform routine checks of shockwave units; ensure proper functioning and calibration.

+ Identify and report malfunctioning equipment, coordinate repairs or servicing.

+ Maintain inventory of consumables (gel, applicator caps, etc.).

+ Manage appointment scheduling, patient flow, and treatment room readiness.

+ Handle basic clerical duties such as intake forms, insurance documentation, or billing support.

+ Participate in staff meetings, training, and continuing education related to shockwave therapy.

+ Provide instructions on post-treatment expectations (mild soreness, activity restrictions, etc.).

+ Advise on recommended exercises or supportive therapies as directed by a clinician.

+ Answer patient questions and help ensure compliance with treatment plans

+ Contribute to treatment protocol development or quality improvement.

Qualifications

Education/Experience:

+ High school diploma or GED required; medical assistant certification or similar healthcare training preferred.

+ Prior experience in a medical office, physical therapy, or urology setting is a plus.

+ Ability to learn and operate specialized medical equipment safely and confidently.

+ Strong communication and patient-service skills, with a calm and professional demeanor.

+ Detail-oriented with strong documentation and organizational abilities.

+ Comfort working with sensitive health topics and maintaining patient confidentiality.