• Senior Technical Writer (Hybrid)

    Cella Inc (Framingham, MA)


     

    Instructional Content Creation: Develop "in-the-box" content, including Quick Start Guides. You will collaborate deeply with Visual Designers to ensure imagery is intuitive for the user.

     

    Compliance & Safety: Manage the creation and accuracy of critical safety and legal documentation housed within the packaging.

     

    Online Owner's Guides: Author in-depth, feature-rich online guides that explain product functionality to the end user.

     

    Cross-Functional Collaboration: Gather and synthesize inputs from a broad stakeholder group including Engineering, Legal, and Product Management.

     

    Workflow Adaptation: Navigate a changing toolset and workflow environment with flexibility and a proactive mindset.

    Qualifications:

    5+ years of experience in UX or Technical Writing.

     

    Background in Consumer Electronics/CPG with a strong portfolio of B2C content.

     

    Experience in MadCap Flare (Required), InDesign (Required), and Smartsheet (Preferred).

     

    Unwavering commitment to accuracy, particularly regarding complex product features and compliance documentation.

     

    Ability to prioritize multiple workstreams and adapt to shifting production schedules.

     

    A proactive problem solver who balances independent work with deep cross-functional teamwork.

     

    An energetic, engaging professional who can champion the user's perspective and build strong relationships with stakeholders.

     

    JOBID: JN -112025-118394#LI-CELLA#LI-MM9#PLEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected] offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.