• Delaware Blue Coats Box Office Assistant…

    Harris Blitzer Sports and Entertainment (Wilmington, DE)


    Delaware Blue Coats Box Office Assistant (Part-Time)

     

    Wilmington, DE

    WHO WE ARE:

    Founded by Josh Harris and David Blitzer, Harris Blitzer Sports & Entertainment (HBSE) includes in its portfolio the Philadelphia 76ers, the New Jersey Devils, Prudential Center in Newark, N.J., the Delaware Blue Coats, the Utica Comets and a variety of other sports and entertainment properties. Led by some of the best and brightest minds in the industry, HBSE positions itself as a pioneering and innovative global sports and entertainment business enterprise. We also strive to positively impact the local communities in which we operate through the powerful platform of sports. HBSE offers an energetic work environment built on collaboration, growth and a quest to excel in everything we do.

     

    As part of its portfolio, Prudential Center in downtown Newark, N.J. annually hosts more than 200 games, concerts, family shows and special events and is a top-5 ranked sports and entertainment venue in the U.S. by Pollstar and Billboard. It is home to the New Jersey Devils, a renowned NHL franchise with three Stanley Cup championships and a proud, passionate fan base. HBSE also owns the NBA’s Philadelphia 76ers, one of the most storied franchises in American sports, having won three championships led by some of the most iconic athletes in NBA history.

    OUR COMMITMENT TO INCLUSION:

    At HBSE, we are dedicated to hiring the best talent from the communities where we live, work and play – across all groups and levels; supporting and developing every employee to reach their potential; and creating an inclusive environment that allows team members to bring their true authentic selves to work.

    Job Description

    POSITION OVERVIEW:The Delaware Blue Coats Box Office Assistant is a part-time role that will assist the front office in operating ticketing systems for the team.

    RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED, TO THE BELOW:

    + Responsible for building and maintaining seating manifest in Archtics; experience in front and back end of Ticketmaster is required

    + Assist sales team in building products, assigning price codes, monitoring inventory and managing ticket holder accounts

    + Process payments, refunds, and set up payment plans as required

    + Create event audits, sales reports, and other documents as requested

    + Confirm Ticketmaster software and hardware, including scanners, are in working order

    + Coordinate roles in the box office with window staff on game days

    + Ability to work on Fevo platform preferred

    QUALIFICATIONS:

    + Ticket software experience (Ticketmaster, TM1 and Archtics)

    + 1-2 years’ experience within Ticket Operations or related field.

    + Experience with box office finance responsibilities, supervision, ticket window sales, and ticket order processing.

    + The selected candidate must be able to work evenings, nights, weekends, and holidays as required.

    WORKING CONDITIONS:

    + Work Environment: This position is a hybrid role that combines remote work during the week and will report to the Chase Fieldhouse box office in Wilmington, DE on game days and select in-person meetings. This position is part-time and must be able to work a flexible schedule including nights, weekends, and holidays as needed.

     

    COMPENSATION AND BENEFITS:The pay range for this position at commencement of employment is expected to be between $20/hour and $25/hour. This position is eligible for overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

     

    This position will be an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

     

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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    Skills & Requirements