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Description

Citizens Financial Group, Inc. (CFG) seeks a Senior IT Security Manager for its Charlotte, NC location.

Duties: Designing, engineering, and delivering digital identity capabilities with established CICD tool sets, including Jenkins, Terraform, Ansible, and Cloud formation. Driving standard design and deployment patterns for lifecycle and access management, single sign-on, adaptive risk and orchestration, and multi-factor authentication. Assessing emerging digital identity technologies to determine where they fill gaps, overlap with existing solutions, or extend capabilities. Supporting day-to-day processes for Citizens’ Digital Identity Services Platform Delivery, including level 4 activities. Providing security and identity services that enable the business while maintaining the highest levels of service without compromising a strong risk position. Participating in escalation of customer and application issues with teams integrating identity and security products and services. Providing leadership and mentoring for junior colleagues.

Requirements: Bachelor’s degree in Applied Computer Science, Information Technology, or related STEM field followed by five (5) years of progressive experience in the role or in a related position. Four (4) years of experience must include: Leading the analysis, design, development, and deployment of IAM architecture and security projects; Collaborating with IAM delivery and architecture teams to deliver CIAM transformation projects; Working on IAM application integrations with third party SDKs/solutions for omni channels, including web, mobile, call center, and virtual assistants; and Creating and reviewing function and technical design documents. One (1) year of experience must also include: Design and development of Java, J2EE, and Spring based web applications and web services; Maintaining code quality and unit testing; Developing applications in OSGi framework; and Implementing improvements, including parallel service calls, caching, orchestration, and automated monitoring.

May work remotely from any US location.

Direct applicants only.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

11/28/2025