• Afterhours Supervisor

    Access Dubuque (Dubuque, IA)


    Afterhours Supervisor

    Tucker Freight Lines

    1 Positions

    ID: 554149641

    Posted On 11/24/2025

     

    Job Overview

     

    The Afterhours Supervisor is responsible for overseeing afterhours operations, supervising the afterhours support team, and ensuring seamless continuity of dispatch, logistics, and customer service functions outside of standard business hours.

    Duties/Responsibilities:

    + Supervise, lead, and support the afterhours operations team, ensuring proper coverage and workflow execution.

    + Provide guidance, coaching, and performance feedback to afterhours team members.

    + Train new afterhours staff and ensure ongoing development of team members.

    + Lead, direct, and dispatch a team of professional CDL Class A drivers during afterhours operations.

    + Track and manage driver locations, load progress, and availability.

    + Answer all inbound calls and provide responsive support to drivers, customers, and internal personnel.

    + Ensure clear, accurate, and timely communication between drivers, customers, and internal departments.

    + Manage daily afterhours service requirements, including customer communication and relationship management.

    + Enforce and uphold safety guidelines in alignment with DOT regulations and Tucker Freight Lines’ Safety Standards.

    + Schedule maintenance and repair services with approved vendors during afterhours operations.

    + Monitor maintenance needs and communicate critical issues to the daytime operations and maintenance departments.

    + Manage and execute load recovery operations. to ensure freight is delivered safely and on time.

    + Other duties as assigned

    Required Skills

    + **Minimum of 1 year of experience in transportation, logistics, or trucking industry** , with a strong understanding of dispatch, DOT regulations, freight movement, and driver support.

    + Proven ability to supervise teams, manage performance, provide coaching, and maintain accountability during fast-paced and high-pressure operations.

    + Proficiency in computer programs such as Microsoft word, excel, etc.

    + Excellent organizational, written, and verbal communication skills

    + Must be a self-starter and have a positive, “can-do” attitude

     

    Military veterans are encouraged to apply!

     

    Primary Contact

     

    1664549089004

     

    Human Resources

     

    ,

     

    563-239-9313

     

    Phone

     

    Phone

     

    Phone

     

    Fax

     

    [email protected]

     

    Email

     

    False

     

    False

     

    True

    Job Details

    Categories

     

    Customer Service

     

    Information Technology/Telecommunications

     

    Maintenance/Repair

     

    Shipping/Warehousing

     

    Transportation

     

    Location

     

    Dubuque, IA

     

    Job Type

     

    Employee

     

    Full/Part

     

    Full Time

    Qualifications

    Education

    High School/GED

     

    Company ID

     

    1298

     

    Job REQ #

     

    554149641

    \# Positions

    1

     

    Start Date

     

    20251124

     

    End Date

     

    20251228

     

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    Tucker Freight Lines

     

    About the Company

     

    Based in Dubuque, Iowa we are the leaders of Dry Van and Open Deck freight hauling. Founded in 1956 with the name Art Pape Transfer and now known as **Tucker Freight Lines.** AJ and Sauny Tucker (Owners) continue to grow the business while serving our customers with the highest degree and keeping our drivers happy and well taken care of. We are a family owned and professionally managed business and believe our people are our greatest asset.