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At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Operations Manager / General Manager Job Advertisement

Job Summary

Iron Mountain is seeking an **experienced** Operations Manager/General Manager to join our W&L team. In this pivotal role, you will be responsible for overseeing the entire day-to-day operations of our 3PL (Third-Party Logistics) business, including warehousing, transportation, order fulfillment, and inventory management. This position requires a balance of strategic leadership, financial oversight, and operational expertise to ensure the successful and profitable delivery of 3PL services, with the potential to develop into a regional, multi-site management role.

What You’ll Do

In this role, you will:

+ **Lead, motivate, and develop large operational teams** (including operations managers, warehouse staff, and drivers) while managing the Profit and Loss (P&L) for the unit to drive profitability and meet complex client expectations.

+ **Command end-to-end operational processes** , including inventory control, order fulfillment, and logistics, by developing production schedules and ensuring resource allocation for the timely completion of assignments.

+ **Drive continuous operational improvement and risk mitigation** by analyzing key performance metrics (KPIs) and applying methodologies like Lean, Six Sigma, or Kaizen to optimize workflows and ensure strict compliance with safety regulations.

What You’ll Bring

The ideal candidate will have:

+ **Minimum of 5-10 years of leadership experience** in warehouse or logistics, with specific expertise in warehouse fulfillment or e-commerce management (onsite ordering, picking, packing, and shipping).

+ **Strong knowledge of Warehouse Management Systems (WMS)** and a proven track record of managing complex operations and meeting key performance indicators (KPIs).

+ **Proven ability in financial oversight** , including budgeting, P&L responsibility, and cost management, alongside strong conflict and customer relationship management skills.

+ **Bachelor's or Master's Degree preferred** in a relevant field, or industry certifications such as Certified Supply Chain Professional (CSCP), Project Management Professional (PMP), or Lean Six Sigma certification.

What We Offer (Benefits)

+ Salary details: **$104,800 - $160,000** .

+ Location: **Riverside, CA** .

+ Shifts: Monday - Friday, 7:00 am - 3:30 pm (with willingness to work flexible hours, including weekends as needed).

+ Competitive compensation and benefits aligned with the experience.

+ Unlimited PTO

+ Comprehensive health, wellness, and retirement plans.

+ Opportunities for continuous learning and professional growth.

Call to Action:

If you are a driven leader with strategic thinking and operational expertise, we invite you to apply and help us discover new ways to grow this exceptional business.

Reasonably expected salary range: $104,800.00 - $139,700.00

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [email protected]. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

**Requisition:** J0095491