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Summary The Motor Vehicle Operator position serves in the Business Office, VA San Francisco Healthcare System, VA Sierra Pacific Network (VISN 21) Veterans Health Administration (VHA), Department of Veterans Affairs, San Francisco, CA. Responsibilities Duties include, but may not be limited to the following: Receives work assignments and direction regarding work methods, procedures and schedules from either the Transportation Coordinator and/or the Mobility Manager. Operates one or more types of patient transport vehicles, including emergency vehicles, patient transport vans/buses and other types of transport vehicles, capable of carrying up to eight (8) or more passengers, to and from VA Medical Center facilities, private healthcare facilities, and other private sector areas like patient homes, railway, bus stations and airports. Drives predetermined and/or scheduled routes or special runs. Arrives at and departs from pick­up and discharge points at scheduled times. Operates the doors to allow passengers to enter and leave the vehicle. Reads installation maps and judges road/traffic conditions to determine the shortest and safest route. Provides friendly, polite, and courteous service. Enforces passenger safety and seatbelt use. Checks I.D. cards to ensure authorization of passengers as required. Vehicles are driven over roads and streets through various types of traffic and possible weather conditions. Types or vehicles may include special purpose vehicles equipped with special purpose equipment and levers, buttons, pedals, and control equipment (e.g., wheelchair lifts). Makes trip to medical facilities, homes, railway, bus stations and airport. Trips may require pick up from private homes, nursing homes, hospitals, and doctors' offices and in some cases housing and employment areas in a timely and courteous manner. Uses multiple variations of Mobile Data Computer (MDC) in and out of vehicles for assigned trips and duties daily. Work Schedule: Monday-Friday, 8:00am-4:30pm Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not approved DRIVER'S LICENSE REQUIREMENT: Must have a valid Driver's License (Class C or higher) passenger endorsement preferred. (Please do not submit a copy of your license with your application package. You will be required to show your valid driver's license at the time of your interview.) ENGLISH LANGUAGE PROFICIENCY: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 Pre-employment physical required Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications PHYSICAL EFFORT: The Motor Vehicle Operator work requires reaching, turning, or moving hands, arms, feet, and legs to operate hand and foot controls. Motor Vehicle Operator will be required to assist patients with a variety of medical conditions and/or disabilities. Associated duties require stooping, bending, lifting, climbing, and securing patients, oxygen, and wheelchairs with appropriate securing devices. The Motor Vehicle Operator lifts and carries objects weighing up to fifty (50lbs) pounds and heavier. The Motor Vehicle Operator follows prescribed safety procedures using appropriate lifting methods and body mechanics for heavy lifting or moving of heavy objects. Must be able to drive for a minimum of a four (4) hour period and stay mentally alert. If driver realizes they are not mentally alert, they must use good judgment in pulling over at the first safe area, road- checking vehicle with walk-around inspection, and continue driving as soon as possible. The Motor Vehicle Operator must pass a VA Physical and adhere to all VA and DOT drug and alcohol testing and guidelines. AND WORK CONDITIONS: The Motor Vehicle Operator Drivers work mostly outside and operate vehicles in all kinds of weather. The Motor Vehicle Operator Drivers are exposed to dirt, fumes, and to the possibility of cuts, bruises, and broken bones as a result of accidents when loading and unloading the vehicle. The Motor Vehicle Operator must have ability to drive in rural areas, very congested Metropolitan traffic and/or construction zones; must safely handle patients, both stretcher and wheelchair, in loading and unloading from vans and buses. The Motor Vehicle Operator may be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays; shift work may be required. The Motor Vehicle Operator may be required to work overtime after normal working hours providing it is an emergency, or their services are needed to transport patients. Applicants will be rated in accordance with the OPM Federal Wage System Qualifications. For this position, the job element method is used to match what you, the applicant, can do against what the work calls for. Your knowledge, skills and abilities will be compared to the knowledge, skills and abilities (called job elements) needed for success. Your qualifications will first be evaluated against the prescribed screen out element (WG-2 and higher only; screen-outs are not applicable to WG-1). Applicants who appear to meet the screen out element are considered for further rating; those who do not are rated ineligible and are eliminated from consideration. The potential eligibles are rated against the remainder of the job elements. While a specific length of training and experience is not required, your responses to the questionnaire must be supported by detailed descriptions of your experience on your resume. You will be rated on the following Job Elements as part of the assessment questionnaire for this position: Drive Safely Electric Drawings Interpret Instructions, Specifications (mobile equipment operations) Motor Vehicles Reliability And Dependability Without more than normal supervision Work Practices IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Additional Information Note: Per "Executive Order 14251: Exclusions from Federal Labor-Management Relations Programs", this position is no longer eligible for bargaining unit participation. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.