• Thr Supv Rep Patient Acct

    Texas Health Resources (Arlington, TX)


    Patient Account Rep Supervisor

     

    _Bring your passion to Texas Health so we are Better + Together_

     

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    Work location: REMOTE with occasional work at 612 E. Lamar Blvd - 10th Floor Arlington, Texas 76011

     

    Work hours: Full Time Days; 40 hours/week; Schedule is Flex Times based on clinical needs

    Collections Department highlights:

    + Career Growth Opportunities

    + Training and Developmental programs for the Team

    + Bonus Opportunities

     

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    Here's What You Need:

    + High School Diploma or equivalent (REQUIRED)

    + Four years of Healthcare Revenue Cycle experience (REQUIRED)

    + Three years of Healthcare Revenue Cycle experience - Collections or Self Pay AR Management (REQUIRED)

    + Billing and Authorization knowledge (PREFERRED)

    * What You Will Do

    * Daily supervisory duties for staff. This includes, but is not limited to, Staff scheduling and PTO approval, Quality Reviews, monitoring productivity, Employee coaching when required and account escalations.

    * Ensure work queue's are completed daily/weekly and there are no gaps in account management.

    * Work with customers, both internal and external, to resolve any outstanding issues that may arise between these areas and the CBO staff in a professional and courteous manner. Prepare concise and accurate reporting to management of issues with proposed solutions. Should be the first person to identify opportunities with workflow and any trends for potential process improvement.

    * Responsible for reviewing claims and/or accounts and completing Quality Review forms for applicable staff at the intervals determined by leadership.

    * Facilitate team meetings and distribute minutes to attendees. Attend/participate in Newsletters, High Risk Accounts, Regular Staff Meetings, Billing Meeting (as necessary) and weekly Leadership meetings. Facilitate cross-training of all job duties w/in the operations team. Coordinates new employee training as necessary. e

    Additional perks of being a Texas Health Patient Account Rep Supervisor

    * Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.

    * Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

    * Strong Unit Based Council (UBC).

    * A supportive, team environment with outstanding opportunities for growth.

    * Learn (https://jobs.texashealth.org/why-texas-health/) more about our culture, benefits, and recent awards.

     

    _Do you still have questions or concerns?_ Feel free to email your questions to [email protected] .

    \#LI-RE1

    Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

     

    We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.