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Maintenance Mechanic II

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Maintenance Mechanic II

Salary

$41,502.98 - $47,728.45 Annually

Location

Norfolk, VA

Job Type

Permanent Part-time

Job Number

13682

Department

General Services

Division

Facility Maintenance

Opening Date

12/02/2025

Closing Date

12/14/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Description

The Department of General Services – Facility Maintenance Division provides critical operational support for the City of Norfolk by ensuring that all municipal facilities are safe, functional, and well-maintained. The division oversees mechanical, electrical, plumbing, carpentry, custodial, and general maintenance needs across a diverse portfolio of city buildings and cultural assets. Facility Maintenance also manages preventive maintenance programs, capital improvement planning, incident response, and coordination with external contractors and vendors. At Dana Street, the Carpentry and Maintenance Division serves as the operational hub for departmental activity, supporting continuity of operations across multiple work sites while ensuring consistent standards of quality, safety, and customer service.

The Maintenance Mechanic II assigned to Dana Street reports directly to the Carpentry and Maintenance Division. This position performs skilled maintenance, repair, and carpentry duties across a wide range of city facilities. Work involves both preventive and corrective maintenance, supporting the operational readiness of municipal buildings, event venues, and administrative workspaces. The Maintenance Mechanic II serves as a key resource in ensuring building systems, carpentry tasks, and general repairs are completed efficiently, safely, and to departmental standards.

The Maintenance Mechanic II collaborates with other Facility Maintenance divisions and supports emergency response as required. The position requires sound judgment, strong trade knowledge, and the ability to adapt to evolving facility needs.

Essential Functions

+ Perform skilled carpentry and general maintenance work including installation, repair, and upkeep of doors, locks, hardware, windows, partitions, and cabinetry.

+ Conduct preventive maintenance inspections to identify needed repairs and ensure compliance with safety codes and facility standards.

+ Respond to work orders assigned through Asset Essentials; mark tasks as complete promptly and provide accurate documentation of work performed.

+ Support supervisors in maintaining accurate records of labor hours, material usage, and cost tracking for assigned tasks.

+ Assist in special projects and capital improvement activities, ensuring work is completed in alignment with departmental priorities.

+ Serve as a point of contact for facility staff regarding minor repair needs, escalating issues requiring specialized trades as necessary.

+ Maintain proper use and care of tools, equipment, and personal protective equipment (PPE).

+ Participate in incident response and corrective action efforts, ensuring safety and operational continuity.

+ Support cross-training efforts and serve as a backup to other maintenance functions to ensure operational coverage.

Education/Experience

Work requires knowledge necessary to understand basic operational and technical processes. Level of knowledge equivalent to four years of high school or equivalency.

Required:

+ At least (2) two years of hands-on experience performing general building or mechanical maintenance. Basic knowledge of pumps, motors, plumbing, and electrical troubleshooting. Proficiency using computerized maintenance management systems (CMMS), preferably Asset Essentials (formerly Facility Dude), or a similar system.

Strongly Preferred:

+ Prior experience working in secure facilities or government buildings.

Additional Information & Requirements

+ Valid Driver's License required.

Work Schedule:

+ Schedule will be Monday-Friday from 7:00AM-3:30PM. Occasional overtime work will be required due to facility emergencies and/or contractor work scheduling.

Signing Bonus:

+ This position is eligible for a $5,000 signing bonus.

+ Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

+ Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

+ Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

+ Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

+ The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

+ I understand and will answer the following supplemental questions completely and thoroughly.

02

If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."

03

Please select the highest level of education you have completed.

+ High School Diploma/GED

+ Some College (6 months or more)

+ Vocational/Technical Degree

+ Associate's Degree

+ Bachelor's Degree or higher

04

Do you have at least two years of hands-on experience performing general building or mechanical maintenance?

+ Yes

+ No

05

When faced with a repair you’ve completed many times before, what is your typical approach?

+ Follow the same steps you know work reliably

+ Look for ways to improve efficiency while completing the repair

+ Involve another team member to double-check or cross-train

+ Reference manuals or SOPs to ensure no detail is missed

06

Which of the following best describes how you track materials and supplies for your work?

+ Keep written notes or logs of what I use

+ Rely on memory for smaller jobs, but document larger projects

+ Use work order software or digital tools consistently

+ Ask supervisors or storeroom staff to assist with tracking

07

Imagine you are assigned to repair a door that doesn’t close properly, but once onsite, you notice several unrelated issues (damaged floor tile, loose ceiling tile). What would you do?

+ Only fix the assigned repair (the door)

+ Fix all issues you notice while there, even if not assigned

+ Report additional issues to the supervisor for new work orders

+ Fix the door and also complete small additional fixes if tools/materials are available

08

Which safety practices do you personally emphasize the most while working?

+ Wearing PPE consistently and correctly

+ Following lockout/tagout or other energy control procedures

+ Keeping the worksite clean and hazard-free

+ Communicating with team members about potential hazards

09

What motivates you most in facility maintenance work?

+ Solving problems quickly and seeing immediate results

+ Keeping buildings functional for the staff and public who use them

+ Learning new skills and improving my craft

+ Working as part of a team to complete larger projects

10

If a coworker was completing a repair in an unsafe manner, how would you respond?

+ Stop them immediately and correct their behavior

+ Offer a reminder or suggestion without directly stopping them

+ Report the concern to a supervisor

+ Wait until after the job to bring it up, to avoid confrontation on the spot

11

Which types of maintenance work do you feel most confident in? (Select all that apply.)

+ Carpentry (doors, locks, cabinetry, partitions)

+ General building repairs (drywall, flooring, ceiling)

+ Preventive maintenance inspections

+ Responding to emergencies (e.g., leaks, electrical issues)

+ Coordinating with contractors on specialized work

12

How do you prefer to handle work orders that take longer than expected?

+ Keep going until the job is done, even if it runs past time limits

+ Update the work order with progress notes and request more time

+ Ask a supervisor to reassign additional resources

+ Break the job into smaller parts and close them individually

13

Which best describes your experience with tools and equipment in carpentry and general maintenance?

+ I am skilled with a wide range of hand and power tools

+ I specialize in a few tools I use most often but can learn quickly

+ I prefer to borrow or share equipment rather than maintain my own set

+ I rely heavily on SOPs or instructions to decide which tools to use

14

What approach do you take when asked to complete a repair outside your primary skill area?

+ Attempt it myself and ask for help only if needed

+ Immediately consult with someone more skilled in that trade

+ Research or study the task before starting

+ Decline the assignment if I feel it is outside my ability

15

Do you have a valid driver's license?

+ Yes

+ No

16

Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this?

+ Yes

+ No

17

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

18

Are you a current or previous City of Norfolk employee?

+ Yes - I am a current City of Norfolk Employee

+ Yes - I am a previous City of Norfolk Employee

+ No - I am not a previous or current City of Norfolk employee

19

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

+ I am not a Veteran

+ I am a Veteran

+ I am a Disabled Veteran

Required Question

Employer

City of Norfolk

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