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At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible for supporting the New Mexico Value Based Care process leaders/process stewards in planning, defining, developing, testing, documenting, analyzing results and/or implementing process improvement and process reengineering opportunities. This role provides support for key activities including data collection, metric definition and analysis, and root cause analysis. supporting development and evolution of business process management methodology. This position is responsible for creating reports, insights and analytics in support of the division; creating specifications for reports and analysis based on business needs; possibly providing consultation to users and leading cross functional teams to address the divisions issues; producing datasets and reports for analysis using system reporting tools; interfacing between the business and divisional data teams to generate tools to be leveraged in building analysis and reports which are actionable within the business environment. This position is responsible for acting as the liaison between business and analytical teams, communicating healthcare payer-based business concepts to analytics users, communicating and marketing the value of analytics outputs to business users in healthcare payer settings.

JOB REQUIREMENTS:

+ Bachelor Degree or 4 years business experience.

+ 4 years experience in process improvement and development of business metrics.

+ 4 years experience in health care role involving judgment and analytical skills.

+ Experience in leading, developing, or managing employees.

+ Clear and concise verbal and written communication skills.

+ Experience working with all levels in the organization, leading projects and problem resolution.

+ Experience facilitating group meetings including representing the company with external customers.

+ Proficiency to include Word, Excel, PowerPoint, and Lotus Notes.

+ Analytical and organizational sills including experience in meeting deadlines.

PREFERRED JOB REQUIREMENTS:

+ Experience in Medicare Operations

+ Experience working with a project management methodology.

+ Experience using quality improvement program such as Total Quality Management (TQM), or Six Sigma.

+ Proficient with Teradata strongly preferred

+ Ability to travel.

+ **Locations:** Albuquerque, NM strongly preferred, also available in the other HQ offices (Chicago, IL; Helena, MT; Richardson, TX; Tulsa, OK)

+ **Schedule:** This is a Flex (Hybrid) role: 3 days in office; 2 days remote.

+ **Sponsorship** : Sponsorship is not available.

\#LI-Hybrid

\#LI-JR2

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards .

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range

$60,300.00 - $133,400.00

Exact compensation may vary based on skills, experience, and location.

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For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities.

Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you’ll have to improve health care delivery in an open, collaborative environment.

HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.

If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations.

Please note that only **requests for accommodations in the application process** will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions.

Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas,

Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association

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