"Alerted.org

The application window is expected to close on: December 19th, 2025

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Business System Architect

Who We Are

Cisco IT is a transformation engine enabling people to do the best work of their lives. Our vision is to be admired as the world’s best IT organization! We lead with user experience, embrace agile ways of working, drive engineering effectiveness, and deliver with Cloud first, shift left, AI (Artificial Intelligence) powered technology.

Commerce Quote to Order team enables Cisco’s go-to-market strategy with a best-in-class commercial platform, focused on hardware, software subscription, services by using the power of data. Cisco Commerce team develops the next-generation Software solutions that handles 50 billion dollars of Cisco revenue. Our solutions handle massive data with multiple flows. We need our engineers to be versatile, fun-loving, and enthusiastic to tackle the latest problems as we continue to push technology forward. Our teams are constantly iterating, solving problems, and working together to empower our customers and partners.

Meet the Team

When you work with us, you will be part of a highly empowered collaborative "FUTURE IT" team who is passionate about the use of technology to deliver unprecedented business outcomes. You will work with business partners, internal and external partners, Cisco’s outsourced partners, and multi-functional teams.

Your Impact

As a Business Systems Analysis Manager, you will develop scalable futuristic architecture to address new business models, business challenges and help drive digital transformation. You will analyze internal processes, data, and problems, and identify benefits from enabling new capabilities by using new & emerging digital and cloud technologies.

You are a team member who leads by example, holds self-accountable for performance, takes complete ownership on all aspects of customer and project initiatives. You should be able to think creatively to find the optimal solution to problems and always be ready to learn modern technology , tools, and processes.

Key Responsibilities

* Provide architectural solutions / design across applications by analyzing the customer needs, current business processes and systems.

* Be a strategic partner to the business with deep understanding of their processes and act as a strategic consultant on their business system’s needs.

* Implement new features in a highly collaborative environment with product managers, UI/UX specialists, and software engineers.

* Demonstrate business knowledge & expertise to identify areas of improvement and create procedures to improve the existing systems and processes.

* Participate in the end-to-end software development lifecycle, adhering to the defined processes, and implementing solutions that support business needs.

* Conduct solution reviews, user demos and walkthroughs with the business partners and engineering teams.

* Deliver training and support to business users.

Minimum Qualifications

* 7+ years of IT or relevant experience with a BS degree or equivalent.

* Familiar with requirements tracking, backlog grooming, requirements prioritization processes across multiple IT/Business partners.

* Process and systems background with knowledge and experience in agile project methodologies

* Outstanding analytical thinking and problem-solving skills.

Preferred Qualifications

* AI-related certifications

* Self-starter, who can work both independently and multi-functionally

* Positive and energetic personality that works well in a fast-paced and driven environment with expectations to deliver high-impact value to the company.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $109,300.00 to $145,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

+ 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

+ 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

+ Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

+ Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

+ 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

+ Additional paid time away may be requested to deal with critical or emergency issues for family members

+ Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

+ .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

+ 1.5% of incentive target for each 1% of attainment between 50% and 75%;

+ 1% of incentive target for each 1% of attainment between 75% and 100%; and

+ Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$132,300.00 - $200,100.00

Non-Metro New York state & Washington state:

$117,300.00 - $219,300.00

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.