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The objective of the Mobility Area Manager role is to manage the success and operations of the Managed Fleet business for a specified area. Managed Fleet is a partnership between Uber and Hertz, where Hertz transporters earn an hourly wage, to drive on the Uber platform during their shifts. The role of the Area Manager will be to manage end to end phases of the program. This includes managing day to day operations, responsibility for hitting key metrics, end-to- end ownership of the employee lifecycle from hiring, training, coaching and discipline, and supporting the launch of additional locations within the market. The success of the Managed Fleet program is contingent on effectively attracting, managing, and retaining a part- time workforce.

A Day in the Life:

The Area Manager is responsible for ensuring the successful operation of their assigned Managed Fleet location. This includes launching new sites as becomes necessary

The salary for this position is $80,000/yr + quarterly & annual bonus potential

What You’ll Do:

+ Oversee daily Mobility Solutions operations, ensuring each location meets key performance metrics for efficiency, compliance, safety, and customer satisfaction.

+ Manages all operational aspects of the market, ensuring the location and employees are maintaining vehicles, location is prepared for each day’s business and properly staffed for all shifts.

+ Tracks and analyzes key performance indicators (KPIs) of their market such as vehicle utilization, driver efficiency, on-time performance, and customer satisfaction. Ensures compliance with company policies, safety regulations, and local laws, taking corrective action where necessary.

+ Continuously evaluates staff performance and identifies development opportunities.

+ Ensure adherence to Mobility Solutions safety standards and local regulations using telematics, cameras, and safety scorecards.

+ Complete performance reviews with all Location Managers, discussing strengths and development opportunities

+ Hold weekly meetings with Location Managers to keep employees motivated and informed aboutbusiness operations

+ Conduct Monthly Business Reviews with Location Managers to ensure KPI knowledge

+ Maintain an environment of positive employee relations

+ Ensure that all corporate policies and procedures are administered and followed appropriately by all personnel.

What We’re Looking For:

+ Bachelor’s Degree preferred

+ Minimum of five (5) years of management experience in a customer-focused environment preferred

+ Ability to collaborate with internal and external stakeholders across multiple functions and locations

+ Ability to influence and motivate leadership and drivers to hit key targets. This includes driving behavior, KPIs related to on app time and employee retention.

+ Strong customer service orientation with ability to interact effectively at multiple levels in support of customer relationships

+ Commitment to continuous improvement

+ Some knowledge of employment and labor laws

+ Ability to manage multiple priorities

+ Ability to work in a fast paced environment

+ Excellent communication and presentation skills

+ Strong relationship building skills

+ Develop and lead high performing team

+ Ability to work in a rapidly changing environment with a solution based mindset.

What You’ll Get:

+ Up to 40% off the base rate of any standard Hertz Rental

+ Paid Time Off

+ Medical, Dental & Vision plan options

+ Retirement programs, including 401(k) employer matching

+ Paid Parental Leave & Adoption Assistance

+ Employee Assistance Program for employees & family

+ Educational Reimbursement & Discounts

+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness

+ Perks & Discounts –Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran