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NY HELP Yes

Agency State Comptroller, Office of the

Title Business Systems Analyst 2, SG-23 (NYHELPS) Item#01071

Occupational Category Other Professional Careers

Salary Grade 23

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $86681 to $109650 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County Albany

Street Address 110 State Street

City Albany

State NY

Zip Code 12236

Duties Description Work as a liaison between stakeholders to elicit, analyze, verify, and validate requirements for changes to business processes, policies, and information systems. Duties may include: conducting general requirements elicitation activities for improvement or automation of processes or functions; researching and documenting the current or as-is state of the business process or function; utilizing requirement elicitation techniques such as interviews, surveys, focus groups, and document analysis; participating in the implementation of system changes and enhancements; conducting system tests using test scenarios and documenting results; training on new procedures and software and creating procedure manuals; conducting Gap analysis to compare the as-is and to-be states to identify differences which need to be addressed prior to implementation; and identifying, analyzing, and resolving issues for existing systems. You may also work independently to develop portions of the desired future or to-be state of those processes or functions; categorize and document requirements in a business requirements document; act as a liaison and interpreter between business and IT staff; and maintain business rules and process documentation. You would supervise Business System Analyst 1's and/or trainees.

Minimum Qualifications Do you want a career with a purpose that provides work/life balance? Apply today to join the Office of the New York State Comptroller. Civil Service examinations are not required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program. Non-Competitive Qualifications for appointment under the NYHELPS Program:For appointment to a Business Systems Analyst 2, you must have:Seven years of business analysis experience where your primary duties included the following: • Using business analysis techniques to elicit requirements as the foundation for the solution to the organization’s business needs• Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system or business process• Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement• Creating, updating, and maintaining documentation through the system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals• Verifying requirements throughout the product or SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities• Developing test plans and logical designs, testing scenarios, reviewing test results, identifying constraints and risks• Communicating with stakeholdersORAn associate’s degree and five years of business analysis experience where your primary duties included those listed above.ORA bachelor’s degree and three years of business analysis experience where your primary duties included those listed above.ORA master’s degree and two years of business analysis experience where your primary duties included those listed above.ORA doctorate degree and one year of business analysis experience where your primary duties included those listed above.Examples of non-qualifying experience include but ARE NOT limited to:• Conducting or overseeing operational audits or audits of internal controls to develop audit reports and make recommendations to management regarding policies, practices, procedures and resources.• Responsibility limited to forms design and changes to forms.• Business related operational responsibilities, including serving internal and external customers, using a business system in the performance of daily operational duties, managing staff with business responsibilities, etc.• Information technology-related responsibilities such as hardware installation, network configuration, software administration and programming.• Development of instructional materials and classroom training.• Help desk duties including troubleshooting, resolving user issues, and providing customer service.Competitive Minimum Qualifications: You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/c program, or eligible to transfer to this title under Section 70.1 or 52.6 of the Civil Service Law.For 70.1 or 52.6 transfer to a Business Systems Analyst 2, salary grade (SG)-23, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-21 or above.To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.Non-Competitive promotion (NCP) qualifications: You must be a qualified employee of the Office of the New York State Comptroller and have had one year of permanent competitive or 55-b/55-c service as a Business Systems Analyst 1. If the number of interested candidates who meet the promotional qualifications is three or less, the agency; at its discretion, may nominate one or more of the candidates for a noncompetitive promotion without further examination under the provisions of Section 52.7 of the Civil Service Law.

Additional Comments Preferred Qualifications/Knowledge, skills, and abilities: • Demonstrated ability to supervise and lead staff towards a common goal.• Excellent customer service skills and experience interpreting and explaining established policies and procedures to customers.• Strong writing skills and experience independently drafting correspondence to audiences at various levels internal and external to the organization.• Excellent verbal communication skills and ability to present information to others, both individually and in group setting, clearly and concisely.• Demonstrates strong interpersonal skills and ability to work with others.• Strong problem solving, research and analytical skills.• Demonstrates experience with maintaining a high level of confidentiality.• Demonstrates technological proficiency including Excel, Word, Adobe, Infor, LATS, Datacap and FileNet.• Ability to flourish in a fast-paced environment that requires significant multi-tasking and changing priorities.• Demonstrates strong organizational skills and attention to detail.• Demonstrated initiative in professional self-development.Telecommuting: The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.Reasonable Accommodation: The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.Equal Opportunity Employment: The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.The Office of the State Comptroller does not participate in E-Verify or sponsor visa applications. OSC offers competitive salaries and benefits, and opportunities for advancement, continuing education, and professional development. We provide a professional environment where employees are encouraged to push themselves while maintaining work-life balance. Our generous benefits package includes:• A state pension with vesting after five years’ service• Comprehensive medical, dental and vision insurance available to all employees and their dependents• Flexible spending accounts for dependent and health care• Productivity Enhancement Program (PEP), allowing eligible employees to exchange previously accrued leave in return for a credit to be applied toward their health insurance• Public Service Loan Forgiveness (PSLF)• NYS Deferred Compensation plan• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds• Holiday and paid time off• Shift and geographic pay differentials• A committed continuous learning environment• Informational Brown Bag sessions • Wellness at Work Programs to promote employee health and wellness• OSC Mentoring Program to network, contribute, and provide an opportunity to strengthen competencies in a variety of areas• And much more

Some positions may require additional credentials or a background check to verify your identity.

Name Sara Burt

Telephone (518) 474-1924

Fax (518) 486-6723

Email Address [email protected]

Address

Street Office of the New York State Comptroller, Division of Human Resources

110 State Street, 12th Floor

City Albany

State NY

Zip Code 12236

Notes on Applying Submit a clear, concise cover letter and resume stating how you meet the minimum qualifications for this title. To apply, copy and paste the following link into your browser:https://gen-oscstateofny-prd.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=A5 Reference Item #01071-SAB on your cover letter for proper routing. Unofficial transcripts and/or templates will be required for certain positions. Documents must be sent as unlocked and accessible attachments. If you have questions about this vacancy, please contact this Division representative: Division Contact: Sara BurtEmail Address: [email protected]