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Program Specialist Technician - ITD

Posting Begin Date: 2025/12/02

Posting End Date: 2025/12/16

Category: Transportation

Sub Category: Administration

Work Type: Full Time

Minimum Salary: 22.66

Maximum Salary: 25.50

Pay Rate Type: Hourly

Description

State of Idaho

Idaho Transportation Department

NOTICE: Applications will be accepted by 4:59 PM MST on the posting end date.

STATE OF IDAHO EMPLOYEES: If you are a current or temporary State of Idaho employee you MUST apply through Luma Opportunities. Applying through the State of Idaho’s external career website will duplicate profiles and will slow the processing of your application for a new position.

Do you want to make a difference and be part of an award-winning agency, dedicated to enhancing the quality of life in Idaho through transportation? At the Idaho Transportation Department (ITD), every employee is critical to the mission, and we strive to foster an innovative, collaborative workplace where employees can grow and do their best work.

The Idaho Transportation Department is hiring a Program Specialist Technician to join our ITD teamlocated in District 4, Shoshone, ID.

Idaho Transportation Department, District 4 office in Shoshone ID is searching for an administrative team player who can support multiple programs at once. This position will provide high-level, complex, administrative and technical support for programs. The incumbent will work independently with minimal supervision within a broad framework of policies, procedures, and program standards. The incumbent will use independent judgment to complete tasks, share program knowledge, and promote the use of best practices.

This position requires an individual who is highly organized, has proven experience managing multiple programs at once, and is comfortable with technology and accounts payable. The successful candidate will be able to develop and maintain effective relationships with others, execute program goals, and constructively communicate with a wide range of contacts within and outside the agency.

EXAMPLE OF DUTIES

Program Knowledge:

+ Respond to in-person, telephone, e-mail, and written inquiries and requests from the public, vendors, and other local, state and federal agencies

+ Establish, implement and monitor program policies and procedures

+ Research laws and regulations to ensure program compliance with requirements

+ Identify discrepancies and determine best solution

+ Serve as technical program expert to respond to questions or find resolution to problems that are outside a normal application

+ Assure program compliance with associated state and federal regulations

+ Determine appropriate information and related materials for creation of databases and development of technical manuals

+ Identify changes needed for program or related system and make recommendations to management for implementation

+ Serve as the database expert for the identified program to edit or update fields and make minor programming adjustments

+ Central control point to approve/disapprove actions or requests for exceptions to requirements based on program knowledge

+ May be responsible for approving, denying or revoking permits and program participation

+ Enter and retrieve data from databases and other automated systems

+ Communication/Training

+ Provide training to department and local agency staff(s) and vendors on technical processes

+ Serve on departmental process improvement teams

+ Develop and revise program manuals, brochures, and forms

+ Convert technical material into information that is easily understood by non-technical users

+ Write ad-hoc reports and provide statistical information to management

+ May represent the department at conferences and/or industry meetings

MINIMUM QUALIFICATIONS

Experience:

+ Determining program compliance with state or federal laws

+ Preparing and presenting detailed information to groups of people

+ Translating technical material into easily understandable oral and written communication

MQ Specialties

Some positions may require:

+ Valid Driver's License

+ Experience developing, revising, and evaluating written test questions for examinations

Good knowledge of:

+ State and federal motor vehicle laws and regulations

+ Characteristics and capacity of the state highway system and of transport vehicles and related equipment

+ Safe driving practices

Some knowledge of:

+ Supervisory practices

To learn more about the department, please visit the ITD website. Make a difference in your community and in the lives of the citizens of Idaho! Contact an ITD Recruiter at: [email protected] or call 208-334-8664. The Idaho Transportation Department does not sponsor work visas.

The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information, please visit https://dhr.idaho.gov/information-for-state-employees/ .

EEO/ADA/Veteran

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodation for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected] .

Preference may be given to veterans who qualify under state and federal laws and regulations.