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Governance, Risk, and Compliance (GRC) Product Manager

Country: United States of America

Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilities **We Want to Talk to You!**

The Difference You Make:

The Sr. Associate, GRC Product Manager will lead software product management and stakeholder engagement for Santander’s US Governance, Risk, and Compliance (GRC) system. The product Manager liaises with cross-functional teams to provide software solutions that address the needs of a diverse array of Santander US governance, risk, and compliance practitioners and stakeholders.

+ Assists in leading cross-functional sessions with stakeholder groups such as First Line of Defense, Second Line of Defense, IT, and executive leadership, both locally and across Santander Group globally.

+ Maintains the solution strategy, including defining and controlling the release roadmap of new modules and features, performing financial and resource planning, and overseeing engagements with Santander IT as well as business contractor management for the solution.

+ Coordinates and participates in business analysis, requirements gathering, and solution documentation.

+ Leads the communication strategy for stakeholder engagement, including Steering Group facilitation, leadership updates, user base communications, business analysis workshops, training sessions/job aids, etc.

+ Establishes product scope, prioritizes product requirements and investigates product feasibility.

+ Works closely with business partners to understand business processes to align solutions to business need and priority.

+ Creates efficient and consistent services to our stakeholders, including speed, cost reduction, and a focus on elimination of duplicative systems across the environment.

What You Bring:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

+ Bachelor's Degree or equivalent work experience in Business, Finance, IT or equivalent field. - Required.

+ 9+ Years Related work experience. - Required.

+ Understanding of general concepts pertaining to both Risk Management and IT, including the System Development Life Cycle (SDLC)

+ Experience with using, implementing, and/or maintaining Governance, Risk, and Compliance (GRC) software solutions.

+ Strong analytical skills/financial acumen.

+ Meticulous organization and attention to detail.

+ Ability to create strategic plans and lay out a strategic course of action to drive future business growth for a specific product.

+ Self-starter: forward thinking, with a positive/can-do attitude.

+ Ability to translate stakeholder needs into product features.

+ Ability to communicate effectively to internal teams, key partners and executive management.

+ Ability to interact with integrity and a high level of professionalism with all levels of team members and management.

+ Excellent verbal, written, and interpersonal communication skills.

+ Experience in Microsoft Office products.

Certifications:

+ No Certifications listed for this job.

It Would Be Nice For You To Have:

+ Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

+ Strong project management skills.

+ Experience with Waterfall and Agile project methodologies.

+ Experience with Agile Scrum (Daily Standup, Sprint Planning and Sprint Retrospective meetings).

+ Experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI, etc.)

What Else You Need To Know** **:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range

Minimum:

$93,750.00 USD

Maximum:

$165,000.00 USD

Link to Santander Benefits:

Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) (https://comms.santander.us/r/c-1x-asoDvZMQUmQ9qBf0gNi6cS-sCOOUmrXQKufnl-c92ox6n4.htm)

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

**Working Conditions** :

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What** **To Do Next** **:

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at [email protected] to discuss your needs.

**Primary Location:** Coconut Grove, FL, Miami Coconut Grove Corp

**Other Locations:** Florida-Coconut Grove,Massachusetts-Boston

**Organization:** Santander Holdings USA, Inc.

AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO