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Job Description

Phase 1: Day to Day

The Phase 1 QA resource will focus on manual user acceptance testing (UAT) in a production environment for a crypto exchange platform. This includes validating front-end workflows for crypto-to-crypto transactions only. Daily tasks involve executing predefined test scripts provided by the product team, covering account creation, KYC verification, MFA setup, deposits and withdrawals via external wallets, instant swaps, advanced spot trading (~30 pairs), password changes, report generation, verification level upgrades, account closure, and help center interactions (e.g., stuck transactions). The tester will document all steps and issues in Jira and Confluence, communicate daily with the WBUS Product team and WB Global, and ensure all functionality meets regulatory and usability standards before the December 19 deadline.

Phase 2: Day to Day

The Phase 2 QA resource will perform more extensive testing beyond UAT, including deeper integration checks, regression testing, and collaboration with developers and designers to resolve issues. Responsibilities include creating and managing Jira tickets, validating fixes, and conducting compatibility testing across multiple browsers and devices (web and mobile). The tester will also provide recommendations for accessibility (ADA compliance) and UI/UX improvements, and may run basic automation scripts if tools are defined. This phase requires a more technical approach, with potential involvement in test strategy planning and execution of advanced scenarios by the January 31, 2026 deadline.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Physical residency in Missouri

Ability to test in production without VPN

• Manual testing experience (UAT focus).

• Strong documentation skills

• Initiative and ability to work independently under tight deadlines.

• 3–5 years of QA experience (manual and some automation).

• Experience with Jira ticketing and QA workflows.

• Ability to test across multiple browsers and mobile devices.

• Familiarity with accessibility (ADA) and UI/UX principles.

• Strong communication skills for collaboration with developers/designers.

• Basic automation experience Experience with crypto exchanges or trading platforms

Background in financial services

Familiarity with accessibility (ADA) standards

Knowledge of UI/UX principles

Prior experience with browser and mobile testing

Exposure to basic automation tools