• Hospitality Brand Consultant

    Insight Global (Chicago, IL)


    Job Description

    Support ongoing Global QA program activities and enhancements

     

    Create schedules, prepare meeting materials, and manage meeting logistics

     

    Take and distribute meeting notes and follow up on action items

     

    Coordinate program updates, evaluation design, and self-evaluation programming support

     

    Maintain program information on HyattConnect, ServiceNow, and other channels

     

    Draft communications to field teams and respond to program inquiries

     

    Assist with prioritization of QA requests and interface with Hyatt IT

     

    Manage invoicing on a biweekly basis

     

    Participate in regular stakeholder meetings and integrate activities into HyQuality programs

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    Strong organizational and administrative skills with experience managing multiple priorities

     

    Experience drafting compliance documents and presenting them

     

    Proficiency in Microsoft Office Suite (PowerPoint, Excel, Outlook)

     

    Ability to create and manage schedules, prepare meeting materials, and coordinate cross-functional resources

     

    Experience in program coordination, including documentation, communication drafting, and stakeholder engagement

     

    Familiarity with platforms such as HyattConnect and ServiceNow or similar systems

     

    Ability to manage vendor collaboration and internal team coordination

     

    Strong attention to detail and ability to maintain accurate records

     

    Excellent written and verbal communication skills Experience in hospitality or quality assurance programs

     

    Familiarity with evaluation design, checklist versioning, and pilot planning

     

    Experience supporting IT-related requests and working with ticketing systems

     

    Ability to assist with invoicing and financial tracking

     

    Creative approach to presentation design and communication materials