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Job Description

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Point of care Testing Lab

**Work Type:** Full Time (Total FTE between 0.9 and 1.0)

**Shift:** Shift 1

**Work Schedule:** 8 Hr (7:00:00 AM - 3:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

**Pay Range:** $32.00 - $46.44 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

The Point of Care Coordinator is responsible for the oversight and coordination of the quality control and quality performance improvement functions of point of care testing as well as the planning, organizing, documenting, and providing technical services for aspects of testing performed at point of care sites and in designated non-centralized laboratories by non-clinical staff. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion.

Other information:

Required Job Qualifications:

• Bachelor’s or master’s degree in laboratory science, biological science, chemistry, or education/work experience meeting the qualifications of high complexity testing personnel as defined by CLIA 42 CFR 493 1489 required.

• Certification from a nationally recognized certifying agency required. Some laboratory disciplines may require more stringent certification criteria.

• Acceptable credentials (can vary depending on the laboratory section):

o Medical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)

o Medical Technologist (MT) via the American Medical Technologists (AMT)

o Blood Bank (BB) via the ASCP

o Chemistry (C) via the ASCP

o Cytogenetics (CG) via the ASCP

o Cytotechnologist (CT) via the ASCP

o Hematology (H) via the ASCP

o Microbiology (M) via the ASCP

o Molecular Biology (MB) via the ASCP

• Two years of laboratory-related experience required. Some lab divisions may require more.

• Prior point of care experience preferred.

• Interacts effectively and respectfully with everyone encountered at the medical center.

• Able to work in a fast paced, often stressful, computerized environment. Able to lift 20 lbs. and perform repetitive motions. Works in laboratory with exposure to potentially infectious and hazardous materials

CLIA QUALIFICATION FOR TESTING:

Employees in this job classification are qualified to perform moderate and high complexity testing. Employeeseducation and/or laboratory experience meet the requirements delineated in the Clinical Laboratory Improvement Amendment of 1996.

Responsibilities:

Job **Responsibilities:**

Point of Care Job Duties

• Monitors and reviews queues in the middleware daily.

• Investigates and troubleshoots notable trends in the middleware.

• Assists and makes recommendations involving acquisition of types point of care devices.

• Participates in oversight of point of care testing operation, ensuring the establishment of appropriate procedures throughout all phrases of specimen handling and testing.

• Evaluates new instruments, products, procedures, workflows, and methods to provide the best quality results for the patient.

• Assists LIS with testing and transmission of devices.

• Performs method validation and or performance verification, where appropriate, according to manufacturer’s and lab director’s instruction.

• Establishes and revises policies and procedures to meet laboratory, nursing and accreditation agency standards.

• Provides counsel, orientation, and training to non-laboratory caregivers according to the CAP, CLIA and CMS standards.

• Provides consultative service and participates in the process of verifying compliance with all regulatory requirements as well as institutional policies and procedures to maintain medical center licensure and accreditation status for point of care testing.

• Follows and teaches safety and infection control procedures to ensure patient, visitor, staff and personal safety.

• Participates in the development and implementation of quality control programs to ensure the highest quality results for patients and providers.

• Ensures institutional readiness for all internal and external inspections of point of care testing resources.

• Participates as needed in laboratory quality improvement activities and quality assurance objectives. Participates, prepares, and presents quality improvement initiatives accomplished in the laboratory.

• Monitors and maintains POCT expenses supplies, materials, and inventory.

• Prepares the lab and other POC sites for CAP inspections and JACHO and other regulatory inspections. Acts as the key participant in inspections.

• Compiles a monthly report in a timely manner of all unit performance to be reviewed by the manager and nursing leadership.

Administrative and Financial Duties:

Will be responsible for any combination of the following:

• Demonstrates proficiency in all duties as defined in the role of Medical Technologist III.

• Provide input on the capital and operational budgets

• Gathers and analyzes data to produce needed information

• Prepares and conducts clinical staff in-services and educational presentations yearly

• Serves as a backup for the supervisor in their absence

Performs Laboratory POC Testing

• Utilizes required Personal Protective Equipment (PPE) as defined by the lab area. Labels and processes specimens properly.

• Performs all laboratory procedures efficiently and effectively and serves as a technical expert for other laboratory staff. Ensures all testing is performed following Rush approved Policies and Procedures.

Quality Control and Preventative Maintenance

• Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation.

• Recognizes QC problems, shifts, drifts, or discrepancies, determines root cause and is able to resolve.

• Notifies appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure. Easily determines when escalation is needed.

Troubleshooting

• Performs basic and advanced troubleshooting of equipment and processes with minimal assistance, documents action and notifies appropriate personnel, for example, supervisors, of problems all of the time.

• Demonstrates troubleshooting proficiency and therefore rarely needs to seek additional help.

Organization of Work Area

• Keeps work area neat, clean, organized, and well stocked at all times. Disinfects area at the beginning and end of each shift. Required to oversee and maintain a clean, clutter free and well organized area of responsibility.

Time Management

• Utilizes time effectively and seeks out additional job duties when shift tasks are complete. Completes work without incurring overtime. Assists fellow workers to finish shift tasks. Adheres to the defined allotted time for breaks and lunch.

Continuing Education

• Required to obtain and document 12 hours of laboratory continuing education per year. Required to prepare and present a minimum of 15 minutes of continuing education within the department.

• Required to prepare and present one inter-laboratory continuing education presentation per year. Prepares and presents quality improvement initiatives accomplished in the laboratory.

Special Project

• Accepts and/or volunteers for method evaluations and new procedure development or other special projects and completes them within an agreed upon time frame.

• Participates in procedure implementation and training of new staff and students. Required to identify, participate and lead in process improvement projects.

Report Reviewing and Results Reporting

• Reviews lab results as required and takes appropriate action before verification and release. Recognizes and calls critical results within defined time frames.

• Reviews paper generated results and transcribes accurately into the Lab Information System. Review of others' results.

Policy Compliance

• Understands and enforces departmental and institutional policies and practices. Writes, reviews, and updates departmental policies and procedures as mandated by accrediting or regulatory standards.

Workflow monitoring

• Monitors, regulates, and adjusts workflows to ensure needed tasks are completed on time. Demonstrates ability to recognize quality control values and respond appropriately to outliers, be a technical resource person, recognize instrument/ assay problems, and maintain technical proficiency.

• Responds to clinician inquiries timely, thoroughly, and respectfully.

Process Improvement

• Recognizes situations that require process improvement. Proficient in the use of process improvement tools (e.g., Fishbone diagrams, Root Cause Analysis, Failure Mode Effect Analysis).

• Responds to Safety Events and complaints in a timely manner. Investigates and determines if the event is a person or system issue.

• Applies Just Culture algorithms when the event is determined to be a person issue. Encourages staff to identify areas for process improvement and submit Safety Events to document unsafe situations.

Communications

• Communicates well, both orally and in writing. Determines what information is important and what should be communicated, how, to whom, and when.

• Practices Emotional Intelligence when communicating with others. Able to handle interpersonal relationships judiciously and empathically.

• Demonstrates the capacity to be aware of, control, and express one's emotions.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

**Position** Point of Care Coordinator

**Location** US:IL:Chicago

**Req ID** 23032