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Quality Assurance Manager

**Category:** Testing/Quality Assurance

**Main location:** United States, Louisiana, Lafayette

**Alternate Location(s):** United States, Virginia, Fairfax

United States, Tennessee, Knoxville

**Position ID:** J1125-2031

**Employment Type:** Full Time

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Position Description:

CGI Federal is seeking a dynamic and detail-driven Quality Assurance (QA) Manager to lead quality efforts on a high-impact federal program supporting supervision systems. This role is pivotal in ensuring the integrity, security, and performance of systems that manage secure data. As QA Manager, you will champion quality across the full development lifecycle—driving compliance with stringent security protocols, regulatory standards, and CGI's internal quality benchmarks. If you're passionate about safeguarding data, elevating process excellence, and leading quality in complex, mission-critical environments, we invite you to bring your expertise to our team.

This position is located in our Lafayette, Louisiana, Knoxville, TN or Fairfax, VA office; however, a hybrid working model is acceptable.

Your future duties and responsibilities:

. Documents and manages the project team's adherence to quality metrics as outlined in the Statement of Work (SOW) and as required internally by CGI

. Develops, modifies, applies and maintains quality evaluation and control documents and protocols.

. Collaborates with other functions to ensure quality standards are in place.

. Devises and implements methods and procedures for inspecting, testing and evaluating the precision and accuracy of functionality.

. Designs and analyzes inspection and testing processes; conducts quality assurance tests;

. Audits quality systems for deficiency identification and correction. Ensures that corrective measures meet acceptable reliability standards and that documentation is compliant with requirements.

. Prepares reports and makes recommendations

. Develop contract deliverables in timely manner.

. Monitors, tracks, and assist with mitigation plans for all program Risks and Issues

Required qualifications to be successful in this role:

. Bachelor's or Master's degree and 8+ years of related experience with QA testing tools like Selenium.

. 2+ years of experience leading Quality and focused on Quality Management.

. Proven client management skills

. Experienced with Scaled Agile (SAFe) framework

. Experience developing and executing software test plans, developing QA plans, validating quality metrics, and executing root cause analysis (RCA) to identify software problems and their causes.

. Experience with Azure Boards or equivalent (e.g., Jira, Atlassian, Confluence).

. In-depth understanding of QA disciplines, processes, methods, tools, and leading industry practice.

. Experience managing audit readiness, compliance documentation, and continuous monitoring.

. Detail oriented including thoroughness and rigor in adhering to and implementing processes.

. Excellent written and verbal communication skills.

. Ability to collaborate across teams including Senior Management and project teams in a dynamic team environment.

. Desire for excellence in customer satisfaction, process and product quality, and reliability.

. Due to the nature of this US Government contract, all candidates must be legally authorized to work in the United States.

Desired qualifications/non-essential skills required:

. Familiarity Quality Control standard operating procedures

. Experience implementing quality frameworks in FISMA, FedRAMP, or other federal compliance environments

. Familiarity with secure SDLC practices

. Banking Supervision industry experience

. Experience with quality management in a banking supervision industry

. Experience with quality management within secure data sets

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $80,600.00 - $198,400.00.

CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:

. Competitive compensation

. Comprehensive insurance options

. Matching contributions through the 401(k) plan and the share purchase plan

. Paid time off for vacation, holidays, and sick time

. Paid parental leave

. Learning opportunities and tuition assistance

. Wellness and Well-being programs

\#CGIFederalJob

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Skills:

+ Compliance Management

+ Test Planning & Implementation

+ DevOps

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at [email protected] . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.**

We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.