• Bell Services Support - Full-Time, $24.17/hour

    The Walt Disney Company (Kapolei, HI)


    The Luggage Handler (Support) role will assist Bell person and Bell/Valet Dispatch with the tagging, storing and retrieval of arriving and/or departing guests with luggage. You will be coordinating with Bell persons to ensure Guest requests are fulfilled in a timely manner, demonstrating the spirit of Aloha and providing world-renowned Disney service.

    Responsibilities :

    + Greet Guests with positive, friendly and helpful attitude

    + Transport guest luggage including but not limited to/from Vehicles/Storage Room.

    + Care and Storage of Guest property

    + Proactively address Guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding area

    + Work with mobile applications (HotSOS)

    Basic Qualifications :

    + Ability to handle difficult/sensitive situations independently, while effectively communicating with you team

    + Excellent communication and listening skills

    + Enjoys working with people and possess a friendly and outgoing personality

    + Must have enthusiasm and possess excellent guest service skills

    + Flexible/adaptable (may work in a variety of areas, conditions and/or changing scheduled shifts/days off)

    + Maintains clean and polished appearance

    + Committed to safety

    + Enjoys engaging with Guests and fellow Cast Members

    + Enthusiastic about interacting and helping Guests

    + Receptive to special requests and proactive in anticipating guests needs

    + Maintain confidentiality

    + Able to complete tasks independently

    + Willing to follow instruction and take direction

    + Committed/reliable (arrive and be on time for scheduled shift)

    + Supportive of other Cast Members working on your team

    + Must be detail oriented and have the ability to multitask

    + Strong verbal communication and listening skills (able to positively engage with Guests, Team Members, and Management)

    + Self-directed (can complete tasks with minimal follow up/supervision)

    Preferred Qualifications:

    + Knowledge of Hawaiian/Japanese language preferred

    Additional Information :

    SCHEDULE AVAILABILTY

    Full Time - Full availability is required seven (7) days per week, including early mornings, evenings, overnight shifts, weekends, and holidays.

    SUBMITTING YOUR APPLICATION

    After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking **“Next”** on each page, then **“Submit”** on the final page.

     

    Keyword: AULANI CASTING

     

    The pay rate for this role in Hawaii is $24.17 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

     

    **Job ID:** 1326578BR

    **Location:** Kapolei,Hawaii

    **Job Posting Company:** "Aulani, A Disney Resort & Spa"

     

    The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email [email protected] with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.