• Client Support Representative

    Insight Global (Draper, UT)


    Job Description

    Insight Global is looking for a Client Support Representative to join one of the world's largest financial clients in Draper, UT onsite 5 days a week. This person will be providing "white glove" level of support to this bank's external clients. On a day to day, they will help support client issues such as: account logins, accessing statements, wiring funds, assisting with file transfers, navigating the mobile/online application, and any additional access or entitlement problems.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    -Experience in a client support role

     

    -Basic technical experience in IT and infrastructure

     

    -Great communication skills both written and verbal

     

    -Polished and professional – someone who could sit down with high level stakeholders -FTP Knowledge (File Transfer Protocol)