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  • Field Service Technician

    Insight Global (Ashwaubenon, WI)



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    Job Description

    Insight Global is partnering with a consumer packaged goods organization to hire for 4 traveling Maintenance Technicians to join on a fulltime basis.

     

    This position involves installing, maintaining and repairing equipment at client locations by diagnosing technical issues, providing customer support, performing preventative maintenance, and documenting all work performed.

     

    This is a travel heavy role that will require professionals to travel around the Domestic United States to repair, maintain and install production critical machines as it pertains to the packaging industry. Travel expected 70%-80% of the time.

    About the Company:

    The client is a Packaging Solutions company for Pharma, Biotech, Food, Hygiene, Cosmetics and Personal Care. This company has a domestic and international headquarter, and works all around the world.

    Responsibilities:

    Install, inspect, and maintain various equipment and systems at client sites.

     

    Diagnose technical issues, troubleshoot problems, and perform repairs to ensure consistent operation.

     

    Provide technical support and guidance to clients, ensuring they are satisfied with the equipment and service received.

     

    Document all service visits, repairs, and maintenance activities in detailed reports and company databases.

     

    Train customers on the proper operation and basic maintenance of the equipment.

     

    Order and replace defective parts as needed to complete repairs.

     

    Provide customer support at client sites to optimize packaging system operation with client’s specific products

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    Must have 3+ years of experience working as a technician for packaging related machinery

     

    Must be able to read, understand and use technical blueprints, drawings and schematics (electrical/ pnuematic)

     

    Must be willing and able to travel up to 80% of the role

     

    Must have a passport; training will occur at the company's international HQ in Germany A Technical certification, associates, bachelor or masters degree in electro-mechanical or related fields is highly preferred

     

    SAP experience is preferred

     


    Apply Now



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  • Field Service Technician
    Insight Global (Ashwaubenon, WI)
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